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Mike,
I'm sorry to hear that you went wii wii on your laptop. No doubt that it was the fault of YIO. Was the carpet also damaged? Did you suffer pain and anguish?
I will deliver, personally, as soon as the corporate jet is repaired, a new laptop, copy of YIO with every senior in IN and a roll of the same orange shag carpet that was damaged.
Please don't wii wii on your laptops any more.
Just give me a call.
I, like Frank, have to serve as tech support for idiots. Most of my calls go like this:
"John I can't see anything on your site."
"Ok, look back behind your computer. Do you see a black cord?"
"Yes"
"Plug that into the wall."
"Wow, Thanks!"