2019 Telesales Revolution

[somarco]

Youre spending $50 a lead for a TV lead?

But they are lay downs . . . a dog with a note in his mouth could sell these

 

[Life Hawk]

I 100% agree that there will always be a place for the F2F FE agent. You will always be able to doorknock and even set appointments. However, I believe the times are changing and the FE telesales agent per capita is growing. I feel that 2019 will see an explosive growth in Indy agents selling FE is over the phone.

What are your thoughts?

Your turn over rate will go up if I follow your phone sell... just saying.

 

[WinoBlues]

I run ads on TV and close between 25 and 30 percent of them

I get about 75 to 100 leads per month

Our cost runs about $50-$60 per call.

Lead guys does this math out to you?

So excepted FE average AP is $600.
Average lead cost = $55ea

Say 100 leads X $55 ea = $5,500 Monthly lead cost.

Close 27 leads X $600AP = $16,200 - $5,500 lead cost = $10,700 minus non takes = . Minus expenses = Net $

 

[KRobby]

Lead guys does this math out to you?

So excepted FE average AP is $600.
Average lead cost = $55ea

Say 100 leads X $55 ea = $5,500 Monthly lead cost.

Close 27 leads X $600AP = $16,200 - $5,500 lead cost = $10,700 minus non takes = . Minus expenses = Net $

If true, that's a pretty good gig, considering it's only on average, taking 4-5 calls a day. However, saying they sometimes get too many and looking for ways to sell them is a bit suspicious. You'd think they'd be able to handle more incoming calls to write business, then outgoing calls to order food.

 

[joe92275]

Your turn over rate will go up if I follow your phone sell... just saying.

LOL...50% of my over the phone sales are replacements from F2F guys that sold the client a bag of shit. The best part is they are told if anyone ever knocks on their door...it's most likely something scam"ish"...even if they filled out a card and to never let them in and call us immediately.

2 years of this and not 1 policy lost to a field agent.

 

[joe92275]

Lead guys does this math out to you?

So excepted FE average AP is $600.
Average lead cost = $55ea

Say 100 leads X $55 ea = $5,500 Monthly lead cost.

Close 27 leads X $600AP = $16,200 - $5,500 lead cost = $10,700 minus non takes = . Minus expenses = Net $

I think its crazy to pay 50-60 for a FE lead when you can get a super high quality, filtered down, with a 2 minute buffer FE lead for $20/25

 

[rousemark]

LOL...50% of my over the phone sales are replacements from F2F guys that sold the client a bag of shit. The best part is they are told if anyone ever knocks on their door...it's most likely something scam"ish"...even if they filled out a card and to never let them in and call us immediately.

2 years of this and not 1 policy lost to a field agent.

Find this hard to believe... First of all, if you have ever had a lapse, it would be impossible to know whether or not it was due to a field agent.

 

[joe92275]

Find this hard to believe... First of all, if you have ever had a lapse, it would be impossible to know whether or not it was due to a field agent.

Of course I have had policies drop due to lack of funds. Never replaced by a another agent. I contract with 15 carriers...they are getting the absoltu best deal possible. No one can come behind and give them a better deal. The system is desgined that way. Medicare Advantage is the only product line that we have the lowest retention rate and thats still over 90. Clients are trained well. Very well. Field agents cannot get into our clients doors.

There is a MYTH and that is...telesales have a lower persistancy than field sales...and thats is what it is... a myth. Both models are successful. Both agents can make a killing. One isn't better or worse than the other. It all comes down to confidence and desire. Do you want to drive around town all day (which is totally cool if you did) or do you want to sit in front of 2 monitors with a headset on all day (which is cool too).

Coke versus pepsi

 

[rousemark]

Of course I have had policies drop due to lack of funds. Never replaced by a another agent. I contract with 15 carriers...they are getting the absoltu best deal possible. No one can come behind and give them a better deal. The system is desgined that way. Medicare Advantage is the only product line that we have the lowest retention rate and thats still over 90. Clients are trained well. Very well. Field agents cannot get into our clients doors.

There is a MYTH and that is...telesales have a lower persistancy than field sales...and thats is what it is... a myth. Both models are successful. Both agents can make a killing. One isn't better or worse than the other. It all comes down to confidence and desire. Do you want to drive around town all day (which is totally cool if you did) or do you want to sit in front of 2 monitors with a headset on all day (which is cool too).

Coke versus pepsi

How do you know that it was lack of funds and not replacement.. You can't count on the client to tell you the truth, especially f the new agent "poisoned the well" and not all agents fill out replacement forms... There is no way you can say for sure that you have never been replaced by a F2F agent..

 

[Life Hawk]

LOL...50% of my over the phone sales are replacements from F2F guys that sold the client a bag of shit. The best part is they are told if anyone ever knocks on their door...it's most likely something scam"ish"...even if they filled out a card and to never let them in and call us immediately.

2 years of this and not 1 policy lost to a field agent.

I wasn't at door... if I ever am you'll know... my name will be on the replacement paper work... ...just kidding... NO I'M NOT.