2019 Telesales Revolution

[MedicareMillionair]

Actually anyone regardless of age is harder to get on the phone today via traditional telemarketing. We utilize text messaging, online calendar scheduling, and Facebook messenger..and you'd be amazed of the contact and response rate..for seniors. I think "more" agents will migrate to telesales for several reasons..primarily at some point along the way they get tired of the trailer parks, cat piss, ripped couches, cigarette stenches, and just the all day windshield hussle.

In the end, either model is profitable. It all comes down to preference.

Good points made. But the cat piss and ripped couch prospects you mention are not too Tech savvy. Nothing is going to replace sitting on that stinky couch, making that sale.

 

[DayTimer]

Good points made. But the cat piss and ripped couch prospects you mention are not too Tech savvy. Nothing is going to replace sitting on that stinky couch, making that sale.

Most eApps ask for the applicants email address. More than half, way more than half of my prospects either do not have an email address or they have one but do not know it because they never check their email, i.e. they don't really have email access either. This is typical across the whole range of ages whether in their 40's or 80's

"Nothing is going to replace sitting on that stinky couch, making that sale." Nick, you make that sound like the dream job it truly is!

 

[MedicareMillionair]

Most eApps ask for the applicants email address. More than half, way more than half of my prospects either do not have an email address or they have one but do not know it because they never check their email, i.e. they don't really have email access either. This is typical across the whole range of ages whether in their 40's or 80's

"Nothing is going to replace sitting on that stinky couch, making that sale." Nick, you make that sound like the dream job it truly is!

They do like to text! But you have to be a friend first. I'll tell you something Daytimer, I've always liked the actual meeting and talking with this market segment. I consider them very good people and I'm grateful to have met them all. The stinky couch is the exception that we joke about.

Another misconception is wasted windshield time. I'm on the phone making things happen all day long. I'm moving at a nice steady pace, stopping to text and check emails from time to time. The rest of the day I'm enjoying the drive with some music or a podcast going. If you're wasting windshield time, you need to change how you operate.

 

[DayTimer]

They do do like to text! But you have to be a friend first. I'll tell you something Daytimer, I've always liked the actual meeting and talking with this market segment. I consider them very good people and I'm grateful to have met them all. The stinky couch is the exception that we joke about.

Another misconception is wasted windshield time. I'm on the phone making things happen all day long. I'm moving at a nice steady pace, stopping to text and check emails from time to time. The rest of the day I'm enjoying the drive with some music or a podcast going. If you're wasting windshield time, you need to change how you operate.

100% agree with everything you said. I mentioned in another thread that I took Brian Tracy's long ago advice and turned my car into a University on Wheels. When I am in it and driving, I am listening to podcasts and youtube videos (including some of yours!) that I feel might make me a better salesperson, a better insurance agent, etc.

 

[joe92275]

They do like to text! But you have to be a friend first. I'll tell you something Daytimer, I've always liked the actual meeting and talking with this market segment. I consider them very good people and I'm grateful to have met them all. The stinky couch is the exception that we joke about.

Another misconception is wasted windshield time. I'm on the phone making things happen all day long. I'm moving at a nice steady pace, stopping to text and check emails from time to time. The rest of the day I'm enjoying the drive with some music or a podcast going. If you're wasting windshield time, you need to change how you operate.

As my

Good points made. But the cat piss and ripped couch prospects you mention are not too Tech savvy. Nothing is going to replace sitting on that stinky couch, making that sale.

you would be suprised. they are literally sitting home scrolling on facebook, instagram, and now snapchat (because of the grandkids)...and clicking on ads for burial insurance (and Medicare) and then they respond to text messages, and some of them even schedule their own appointment on a web based calander. True story. I have agents that are reaping the benefits of this model. The Medicare T65 facebook lead is solid gold. 45 minute conversation from start to finish with an app in the end. I still can't believe how awesome it is.

Both are profitable. Both are successful. Both work. Both will be around. However more will migrate from F2F to Telesales. They are...every week I entertain a few calls fo field agents wanting to make the transition.

Hey, better for you field guys right? The more that convert to telesales....

I tip my hat to any agent that blindly door knocks someone. I think that is hard work, I think not everyone has the courage to do it, and the agents that have mastered the DK are making crazy money and I repect that...it just never was for me.

 

[somarco]

If telesales didn't naturally produce more lapses in and of itself, more companies would be adding the ability to sell by phone instead of taking it away.

Maybe

Some agents just aren't cut out for telesales. The process is much different from F2F. You have to rely on the spoken word absent the ability to take visual clues. Just because someone is good at F2F doesn't mean they will perform in a similar fashion when selling by phone.

I have sold over the phone for so long it has become natural for me. I enjoy the freedom it gives me to cover large geographic areas without ever leaving my home office.

Early sales were strictly F2F even though the phone had already been invented along with direct dialing for long distance. We also used a fax machine to speed up data transmission vs USPS or FedEx.

When ALGORE invented the internet and long distance didn't require a Bezos size bank account it became much more profitable to conduct as much business by phone and email as possible.

If F2F agents are using the same scripts and attempting to duplicate efforts when they sell by phone they will not be successful.

It's not the business model that is defective.

It's the salesperson.

 

[MedicareMillionair]

As my


you would be suprised. they are literally sitting home scrolling on facebook, instagram, and now snapchat (because of the grandkids)...and clicking on ads for burial insurance (and Medicare) and then they respond to text messages, and some of them even schedule their own appointment on a web based calander. True story. I have agents that are reaping the benefits of this model. The Medicare T65 facebook lead is solid gold. 45 minute conversation from start to finish with an app in the end. I still can't believe how awesome it is.

Both are profitable. Both are successful. Both work. Both will be around. However more will migrate from F2F to Telesales. They are...every week I entertain a few calls fo field agents wanting to make the transition.

Hey, better for you field guys right? The more that convert to telesales....

I tip my hat to any agent that blindly door knocks someone. I think that is hard work, I think not everyone has the courage to do it, and the agents that have mastered the DK are making crazy money and I repect that...it just never was for me.

I'm going to entertain this a little further. First, that you field several calls each week is purely anecdotal. It means nothing. Also, if agents were in fact migrating to the phone right now as you state, it does not mean they will find success there. The failure of agents working the phone is extremely high.

Second, you use a medicare T65 lead as an example to make your case. That is a total different than a FE lead. C'mon man!

Many agents are looking for the easier path, the phone sounds easier, but it's not. We support agents that sell over the phone and F2F. One is not easier than the other.

 

[Abrasax]

The "Telesales Revolution" will depend on the future legality of telemarketing. It's getting more and more restricted and doesn't show any signs of loosening.

Seniors are bombarded by all kinds of telemarketing calls and as the "revolution" increases, so will the annoyance. We'll probably see an increase in DNC or anti telemarketing legislation.

 

[Life Hawk]

"Nothing is going to replace sitting on that stinky couch, making that sale." Nick, you make that sound like the dream job it truly is!

Wet pants an all.

When ALGORE invented the internet

So glad that he did... probably came up with the idea during a massage...

When it comes to sales... it is an intrinsic fact... that predominantly people gravitate to what they see, and not what they hear... as an influencer your physical presence not only instills the confidence to purchase, but helps to provide assurity for the decision.

 

[Newby]

Maybe

Some agents just aren't cut out for telesales. The process is much different from F2F. You have to rely on the spoken word absent the ability to take visual clues. Just because someone is good at F2F doesn't mean they will perform in a similar fashion when selling by phone.

I have sold over the phone for so long it has become natural for me. I enjoy the freedom it gives me to cover large geographic areas without ever leaving my home office.

Early sales where strictly F2F even though the phone had already been invented along with direct dialing for long distance. We also used a fax machine to speed up data transmission vs USPS or FedEx.

When ALGORE invented the internet and long distance didn't require a Bezos size bank account it became much more profitable to conduct as much business by phone and email as possible.

If F2F agents are using the same scripts and attempting to duplicate efforts when they sell by phone they will not be successful.

It's not the business model that is defective.

It's the salesperson.

I've always believed that I am just too damm pretty for phone sales. It would seem like a wasted asset