I have an office policy against Final Expense appointments after 1:00 PM. This is mainly based on experiential knowledge of the typical FE client (80% of my no shows for FE in the past have been PM appointments).
I had two husband and wife appointments Friday back to back within a few miles of each other, both couples in their sixties, and retired. In both cases they asked for afternoon appointments and I declined, and told them we could meet when they had a morning available. Their reaction was that they were willing to make the sacrifice and meet in the morning.
Both cases were written, and one of the couples told me that they were glad that we did it in the morning, because they left almost every afternoon to go visit their grand children in a neighboring county. The other one said almost the same thing.
I have very little doubt that if I had made these appointments in the afternoon, that at least one and maybe both would have been no shows.
I realize this varies by region, but what's your experience?
I had two husband and wife appointments Friday back to back within a few miles of each other, both couples in their sixties, and retired. In both cases they asked for afternoon appointments and I declined, and told them we could meet when they had a morning available. Their reaction was that they were willing to make the sacrifice and meet in the morning.
Both cases were written, and one of the couples told me that they were glad that we did it in the morning, because they left almost every afternoon to go visit their grand children in a neighboring county. The other one said almost the same thing.
I have very little doubt that if I had made these appointments in the afternoon, that at least one and maybe both would have been no shows.
I realize this varies by region, but what's your experience?