And....hc.gov Appears to Be Down...

Dec 14, 2015

  1. TN_agent
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    ...at least through broker portal...can't access broker back-door through either Health Sherpa or my direct carrier link.
     
    TN_agent, Dec 14, 2015
    #1
  2. Ann H
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    Ann H Guru

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    I can't either. I tried Health Sherpa and ACAExpress for the Access button, and get a 500 error. So, it seems to be a hc.gov error, not the WBE.
     
    Ann H, Dec 14, 2015
    #2
  3. rugerred
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    rugerred Guru

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    It is down through the front door also, here comes an extension.
     
    rugerred, Dec 14, 2015
    #3
  4. saintstigers
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    saintstigers Guru

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    they still can't get it to work close to deadline SMDH, of course this is when everyone calls to get coverage
     
  5. TN_agent
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    Yes, I have 10 calls this morning from people freaking out. Not my problem unless you are my customer. Returning calls from existing clients only at this point.
     
    TN_agent, Dec 14, 2015
    #5
  6. Sherota1
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    Sherota1 Super Genius

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    Not just WBE problem can't log on to the site even on my consumer account.
     
    Sherota1, Dec 14, 2015
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  7. Tkruger
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    Just freakin awesome :twitchy:
     
    Tkruger, Dec 14, 2015
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  8. KennyWest
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    Correct, CMS just announced they are making some code changes to speed up that aspect..

    Other than that we are screaming through apps today!
     
  9. TN_agent
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    Kenny,

    What is going to happen to WBE apps in process?
     
    TN_agent, Dec 14, 2015
    #9
  10. KennyWest
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    Email me, cannot connect user name here to user in our system... :)

    [email protected]
     
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