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May 9, 2014
Congratulations Covered California agents. Without you, your exchange would have been a flop!
Story: Agents played key role in California's Obamacare enrollment*-*Los Angeles Times
Covered CA transitioned from "screwing" you early on, to appreciating you later in Open Enrollment? I hope the rest of the country (and HHS/CMS!) is taking notes.
ac
So "appreciated" that we still haven't been paid a dime on SHOP plans. CAHU had to get involved because CC directed their reps not to speak with agents for a few weeks. Mysterious "glitches" caused the entire app to get sent to the carrier, minus just the broker information. Didn't get a dedicated broker line until halfway through OE.
Progress was made, but extremely slowly and we're still not where we need to be.