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Yes indeed!
If anybody believes that there is not some cherry picking going on is crazy. And the thing is there is cherry picking going on before the fmo gets the leads. So by the time the agent gets his leads he has been picked for a couple of sales. Oh yes...they can tell who is a serious prospect, they have been doing this for decades, who are we kidding here?
One other thing is we have to trust they mailed all the pieces, this alone cuts into their profits, if they cut each order by 20% they fatten their bottom line.
I don't see how that could happen at EFES. You have a protected area so there is no one else to send your leads to in that area. Every lead is coded with the agent's code before it's mailed so it can't be changed after receiving it. Well, it could, but you would notice the change.
Now other places, yes it happens all the time. When I was with LH the leads went to manager first. He cherry picked and worked what he thought were the good ones and then sent the no sales to the agents and charged them for the lead.
Maybe that's why EFES set their system up like they did?