With Facebook Medicare leads your learning what call centers go through . To get responses for Medicare outside t-65’s you need an inticement of a food card or something free .That implies low income who tend to switch a ton. For Medicare to work outside low income that requires massive local branding . Postcards within 40 miles that have your pic on it . Google business . Local Facebook advertising . Sponsoring events , referral partners like hospitals , drs and dentist offices and small pharmacy’s .Over time those work .
Facebook Lead Appointment's
- Thread starter vic120
- Start date
- 6,836
Are small independent pharmacies able to continue as viable businesses today ?
I see them in small towns frequently.Matter of fact people love them and refuse to switch
Some do and some don't. Either way that about sums it up.
caveat, you should be
All of that is part of it.
But I was talking about why it's growing.
New and younger agents that are coming into the business have the internet and all the tools that go with it. Many spend their whole day looking at a computer screen. (some of us old guys do too)
What's lost in all of this is people skills. Newer agents aren't getting that.
This is not the same thing, but . . .
I never answer incoming calls from unknown callers . . . even it there is a name on caller ID. I let it go to voice mail. I figure if it is important they will leave a message.
Some leave a message, most don't. If they don't leave a message I don't call them.
If they do leave a message and say to call the next day (or whenever) I call them back immediately.
"Sorry I missed your call. Is this a good time to talk? How can I help you?"..
I let them lead from that point. I listen and take notes. I don't interrupt except if I need to clarify something. "Did you say you are still working?"
Some folks will talk until the cows come home if you let them, but interrupting their speech cycle puts me back in control before I let them go forward.
If they get into specifics, such as "just need rates" I say OK, but let me get some information first.
They are NOT calling for rates, they are calling for information and answers to their questions. For the few that really just want rates, I send them a rate report and put them on my newsletter. Most of these are never heard from again, but a few call me back weeks or months later and are ready to buy. One called a few months ago, said he bought from another agent but that didn't work out because the carrier would not allow a bank draft from a business account. Because I had a carrier that would do that, I took the order and wrote the application on the spot.
Is your name spelled B I G T A L K E R? OK, I need your DOB, county and zip as well as your email address. After we finish getting your questions answered, I will send you an email, summarizing what we discussed. I want you to have time to think things over, and ask additional questions at a later time.
All of this is designed to take the pressure off, make them feel like they are in control and free to get information without committing to anything.
Once we have a dialogue going I will mention things that I do and other agents don't do. Something to separate me from the peddlers.
This kind of approach is too slow and methodical for most agents but that doesn't bother me because my closing ratio is in the high 90's and the same for persistency.
What works for me may not for you.
YMMV
I never answer incoming calls from unknown callers . . . even it there is a name on caller ID. I let it go to voice mail. I figure if it is important they will leave a message.
Some leave a message, most don't. If they don't leave a message I don't call them.
If they do leave a message and say to call the next day (or whenever) I call them back immediately.
"Sorry I missed your call. Is this a good time to talk? How can I help you?"..
I let them lead from that point. I listen and take notes. I don't interrupt except if I need to clarify something. "Did you say you are still working?"
Some folks will talk until the cows come home if you let them, but interrupting their speech cycle puts me back in control before I let them go forward.
If they get into specifics, such as "just need rates" I say OK, but let me get some information first.
They are NOT calling for rates, they are calling for information and answers to their questions. For the few that really just want rates, I send them a rate report and put them on my newsletter. Most of these are never heard from again, but a few call me back weeks or months later and are ready to buy. One called a few months ago, said he bought from another agent but that didn't work out because the carrier would not allow a bank draft from a business account. Because I had a carrier that would do that, I took the order and wrote the application on the spot.
Is your name spelled B I G T A L K E R? OK, I need your DOB, county and zip as well as your email address. After we finish getting your questions answered, I will send you an email, summarizing what we discussed. I want you to have time to think things over, and ask additional questions at a later time.
All of this is designed to take the pressure off, make them feel like they are in control and free to get information without committing to anything.
Once we have a dialogue going I will mention things that I do and other agents don't do. Something to separate me from the peddlers.
This kind of approach is too slow and methodical for most agents but that doesn't bother me because my closing ratio is in the high 90's and the same for persistency.
What works for me may not for you.
YMMV
- 19,378
That is very good! No, that is excellent.
- Thread starter
- #58
For Medicare inbound one call close super high intent is well worth it
the only problem is there is only so much I am going to get on a such a small area
I am only going to get a couple deals a month from that alone
- Thread starter
- #59
Yea it did not used to be that way
But I like the Idea of getting 100 or so from local mailers and referrals each year with very little effort
and then doing FE with the rst of my time
Rather then trying to work DSNP Medicare leads
Now If I could get good Medicare Supplement leads higher incolme and late retires like I used to get then this would be different
- 4,775
I agree. I'd rather speak with a lead now not later this week or next week. I believe they will have cooled down by then. Maybe some of the other agents that use calendly all week long will share their "no show" numbers. And if the interest level is as high as if they had spoken with the lead when the lead responded to the ad.
