Final Expense Telesales Tips

My Dialer wouldn't even let that happen. If it's true, they would have had to use their own phone, which is against their contract, and constitute a termination.

I'd like to see the proof.

I believe her name was Jessica. One number went to NorthStar when I googled it and the other number game up with no name. I don't know if I ever put the numbers into the customer file and since I moved all files to my office and my office is on lockdown I can't give you that info right now. From memory, the caller's came was Jess, or Jessica. I might even be wrong on that. It was last July or August.
 
I believe her name was Jessica. One number went to NorthStar when I googled it and the other number game up with no name. I don't know if I ever put the numbers into the customer file and since I moved all files to my office and my office is on lockdown I can't give you that info right now. From memory, the caller's came was Jess, or Jessica. I might even be wrong on that. It was last July or August.

DM when you get it. If you even have her cell number that lets me know she called out of compliance.

I'd can her in a second... that's a big no-no.

All our calls have to be recorded.
 
But price doesn't matter. :err:
It shouldn't..The person that puts their trust in you to buy a $300 AP plan is entitled to be treated the same as the one who buys a $2000 AP plan.. And, if an agent is not willing to treat them that way, they should refuse to write the $300 case and refer them to another agent.
 
I've never heard an agency owner who does more production than me tell me price matters.

I would think @goillini52 probably meant value moreso than price. Most of us Indy F2F agents have had a lot of experience replacing policies because we can show the client better value than what they have. That might mean a higher death benefit, or immediate coverage, or even the same death benefit for significantly less.
 
I don't remember attacking you relentlessly. And years ago? I won't say I didn't say a thing or two but I do kind of doubt it.

I know we had a more recent dust up either last summer or early fall because I replaced one your overpriced policies policies and your agent was calling the client relentlessly all hours of the day and into the middle of the night and telling her sorts of untrue thigns about me and the new carrier.

You thought that was good and I disagreed. I still think that that is a terrible business practice, by the way.
Wow, I thought you were going to bring up the leads. :err:
 
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