My mistake
Rick,
I apologize as I have made a rookie error in somehow neglecting to point out that I am the senior sales representative at Quotit, not with the service you are currently using. I wish I could be of more service. Unless there are special circumstances, the length of the commitment to the Quotit service is only three months at a time.
But let me see if I can help you with your question. Lets say you cant get any help in changing the domain name in your service providers server. Albeit a little Mickey Mouse, you could simply forward the domain you would like to use to the existing web address of the site.
Michael:
Thank you for exposing yourself to questions. I have an issue with your company.
I unfortunately signed up with a one year contract late last year. I don't need the site and if fact am moving to domain to another website that will suit my needs better. I had expected to use prospect zone to solicit business in other states - either I suck at internet marketing or your leads are not as good as I had hoped. Either way, your site is useless to me.
Okay, I'm stuck in this one year contract. Makes no sense to me as I paid you a very large set up fee. By requiring me to continue a one-year contract guarantees I will never return to Norvax nor will I recommend your service to anyone.
All I have asked your support personnel is how I move your site under a different domain name. I simply need an IP address and instructions. I have been told that this costs $60. No, it should cost nothing.
About 10 days ago another member of you support team called me. He told me that there is no problem and would be getting back to me with the actual Norvax address to use. I'm still waiting.
I would like to drop the entire site but your contract does not allow it. So I pay $200 every month for something I don't need nor want. Your customer service department is useless.
What ever happened to service after the sale? If you guys actually sold insurance, you'd be out of business!
Rick
Rick,
I apologize as I have made a rookie error in somehow neglecting to point out that I am the senior sales representative at Quotit, not with the service you are currently using. I wish I could be of more service. Unless there are special circumstances, the length of the commitment to the Quotit service is only three months at a time.
But let me see if I can help you with your question. Lets say you cant get any help in changing the domain name in your service providers server. Albeit a little Mickey Mouse, you could simply forward the domain you would like to use to the existing web address of the site.