How big is your book of business?

[Bevo]

I am going bald; Bevo is losing his teeth.

Yeah be careful what you wish for.

 

[Bevo]

Bevo how do you tackle Medicare part D? Are you certified, refer to 1800, enroll via med.gov?

We use our FMO affiliate program, or send direct, or send to Medicare.

 

[Newby]

Hello all! I am new around here, been lurking for a few weeks.

I was just curious how big your Medicare book of business is? How many clients do you expect to see during AEP? Are you an independent agent, do you work for an agency, or captive agent? Do you sell mostly MAPD or Supplements? Do you sell ancillary products as well?

This AEP will be my 5th and I am just wondering if I am behind the mark or doing pretty well. I will be honest I work for an agency and we just let people come to us, we don't really pursue anyone. We just started working some OLD leads recently on life insurance and that has been pretty successful.

On my local agency we maintain a base of around 1000+ medicare clients. 80% med Sup. 20% Med Advantage. Plus around 3000+ life insurance clients.

Can someone direct me towards a resource on how to sell medi sup med advantage over the phone? I have private leads, am contracted/trained, and everything.

I just have no idea how to bring it up, and not mess up, I need to make sure their signed up with SS/A/B..ETC. I just need to see someone do a few and will be good.

I am willing to pay $50 an hour for a phone call or webinar

The place you are contracted through is getting paid a lot of money to do this for you.

You just call and let them know you are calling about the lead they responded to would be a start. Or are you calling just a list not real leads?

 

[somarco]

are you calling just a list not real leads?

Too many folks don't know the difference.

 

[InsuranceGuy29]

Been in the game a few years. As long as I write 35-40 MAPD's, during AEP, I'm personally satisfied.

I usually end up picking up another 25-30 during the course of the year, based upon referrals, or from clients of other lines of insurance coming of Medicare age. My retention rate is really high and my clients seem to like me. So, I don't really worry about losing business.

I honestly see no need to kill myself manically chasing after people in this business. There is PLENTY of business available, as there are so many Baby Boomers coming of age, and all it takes is 5 or 6 solid years, and you're generally good on residuals, unless you're looking to be the next Jeff Bezos.

I don't need tons of money to be happy.

 

[Devin01]

My agency (6 agents, 1 full time and 2 part time office staff) has 532 active MAPD's, 1272 active PDP's, and 924 supplement's. One of our agents is primarily ACA, and has an additional 200 policies. My personal book of business is 95 active supplements, 129 PDP's, and 93 supplements. (I have had a lot of clients pass away this year. )

I work at a family insurance agency, with my husband, my mother, my father in law, and grand father in law. My supplements and MAPD's are pretty well at 50%. I do sell ancillary products. I am just starting in life insurance and final expense. Our agency as a whole is abysmal in this department, IMO. We have always focused on Medicare, but I am wanting to focus more on FE/Life and Annuities.

Our agents had over 850 AEP appointments last year; 147 were my appointments. I don't sell much outside of AEP and work in an office capacity from Jan. through Sept. mostly.

Many agents are happy just writing during aep. I'm not. We sell all year round and are constantly experimenting with different lead sources . We do alot of seminars in our local market which keeps me busy all year round with appointments in my office. Over the last year I started doing annuitities with my t65 clients . I have 5 other agents full time in my office. 3 are on the phone full time and selling in multiple states. Another agent just handles referals for us and does un der 65 with us. And the last agent splits our seminar local leads with me. If you want to write more all year round you have to invest a lead program and be willing to invest time money and effort.

 

[Newby]

I’ve never done anything different during AEP. There is no way you can stop your stampede of Medicare supplement customers from thinking that they have to meet with you every AEP to review their plans. No matter how many times you explain to them that it doesn’t affect them they just don’t get it. So just doing the annual review with all of your Medicare advantage plus your MedSup’s reviewing the drug plans and then dealing with all the referrals and calls that the TV commercials are stirring up you stay extremely busy.

 

[goillini52]

I’ve never done anything different during AEP. There is no way you can stop your stampede of Medicare supplement customers from thinking that they have to meet with you every AEP to review their plans. No matter how many times you explain to them that it doesn’t affect them they just don’t get it. So just doing the annual review with all of your Medicare advantage plus your MedSup’s reviewing the drug plans and then dealing with all the referrals and calls that the TV commercials are stirring up you stay extremely busy.

Yep, those MA commercials are confusing AND misleading!!! I'm surprized they continue to get away with it.

 

[vic120]

Yep, those MA commercials are confusing AND misleading!!! I'm surprised they continue to get away with it.

Ins carriers and CMS are exempt from the rules


The craziest thing is those who can punish you don't keep their own back yard clean

Even Crazier CMS own website and Plan comparison is not compliant for Agent, But yet they do how many enrolments per year though it

Its a joke, however, t does keep the market from over saturating with agents

 

[Newby]

Ins carriers and CMS are exempt from the rules


The craziest thing is those who can punish you don't keep their own back yard clean

Even Crazier CMS own website and Plan comparison is not compliant for Agent, But yet they do how many enrolments per year though it

Its a joke, however, t does keep the market from over saturating with agents

Yeah one time I got a phone call and it was for an interpreter for a deaf person. And the guy basically started the conversation with he was going to sue me if I didn’t pay him to interpret for a deaf guy that wanted me to help him with his Medicare. So I let him know that I’d be glad to help the deaf guy and I’m not paying him a penny.

So anyway then I have this deaf guy in my office a week later and he was riding on a pad of paper to communicate with me. And he had a man with him that I assume was the interpreter but he wasn’t doing any interpreting. I’m sure he was setting me up if I couldn’t help the guy.

So I called one 800 Medicare and explain the situation to them and they had me call another number and take my browser to a certain website and they could communicate with him with him typing his responses.

So here is the person at one 800 Medicare‘s compliant Medicare Advantage presentation in its entirety.

Medicare: have you ever heard of Humana?

Deaf guy: yes I have heard of them. Is that a good one?

Medicare: yes they’re pretty good. Do you want me to just sign you up with them.

Deaf guy: yes that sounds all right.

Then it went straight to filling out the app. No doctors looked up, no drugs mentioned, no explanation of benefits, nothing.

Compliance is only for agents apparently. Because we make those greedy awful dirty commissions.