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I've done many eapps with them. Voice signature is great. Done in under 3 minutes every time. We make the call 3 way so I get the confirmation number at POS. occasionally that doesn't work and I have them call and them call back five min. later to get the number.Aetna is a must if you plan on writing a good volume of med supps in multiple states. Their e-app / PI process needs serious work, having to get the reference number is a PITA. I honestly still do quite a few paper apps with them. If you don't have Aetna, and the prospect finds out from a good agent that they have lower rates than what you quoted, likely deal lost.