How Competitive Are Aetna Medsupps?

Aetna is a must if you plan on writing a good volume of med supps in multiple states. Their e-app / PI process needs serious work, having to get the reference number is a PITA. I honestly still do quite a few paper apps with them. If you don't have Aetna, and the prospect finds out from a good agent that they have lower rates than what you quoted, likely deal lost.
I've done many eapps with them. Voice signature is great. Done in under 3 minutes every time. We make the call 3 way so I get the confirmation number at POS. occasionally that doesn't work and I have them call and them call back five min. later to get the number.
 
You know what I don't get
I show someone a $500 year savings F to N they usually go N

I show someone a $350 f to G and they get stuck somehow
and usually go F

Probably 95% of what I write is G. Almost never find it an issue where the savings is $200+. When the differential is closer to $150 they usually pick F.

In fact just yesterday Showed a lady $68 a month saving

going from AARP F to Aetna F and she kept saying but my doctor doesn't take it

You probably know this, but when someone says "My doc doesn't take Blue Bird" they usually mean an MA plan.

Since I only do phone sales if I get resistance (and rarely do) I tell them to call their doc then call me back with the answer.
 
I've done many eapps with them. Voice signature is great. Done in under 3 minutes every time. We make the call 3 way so I get the confirmation number at POS. occasionally that doesn't work and I have them call and them call back five min. later to get the number.

I'd like to know how your clients get through the POS in 5 minutes. I think mine was around 15 minutes or more from dial to hang up. I'm guessing it's GI or OE? Seems like it takes 5 minutes just to get their info.
 
I'd like to know how your clients get through the POS in 5 minutes. I think mine was around 15 minutes or more from dial to hang up. I'm guessing it's GI or OE? Seems like it takes 5 minutes just to get their info.
I was referring to voice signature only. Telephone interview for UW cases is longer. Don't do many of those.
 
Probably 95% of what I write is G. Almost never find it an issue where the savings is $200+. When the differential is closer to $150 they usually pick F.



You probably know this, but when someone says "My doc doesn't take Blue Bird" they usually mean an MA plan.

I was talking sup but some every once in a while you get some one who just don't get it

Since I only do phone sales if I get resistance (and rarely do) I tell them to call their doc then call me back with the answer.

Keep in mind I am not talking about the norm (otherwise I would be out of Buiz)

but you do get these from time to time

----------

And here is another

last AEP in CA a woman had anthem BC PPO for more money
then I was offering plan N with PDP
she didn't think her doc would take it

after speaking with her for 2 hours she was a go
but since she had a docs appointment in the morning she though she would just ask him first

Came back and said doc said she already had the best plan in CA
and not to let anyone change it
 
I'd like to know how your clients get through the POS in 5 minutes. I think mine was around 15 minutes or more from dial to hang up. I'm guessing it's GI or OE? Seems like it takes 5 minutes just to get their info.

I was about the post the same thing, none of my calls were ever less than 15 minutes. Doing only the phone signature with them, then having to tell the client to call back for the PI as well is a terrible process IMO.

I tried with two different clients to just have them call themselves, then call me back with the number. Both failures with the same response..."They never gave me a number."

I'll probably start briefing the client that once I get the auth number I'm going to bail on the call. Problem is my phone system would hang them up so I need to change that.
 
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