Hawaii Agent
Expert
- 63
Why have the lenders switched to having these requests called in from India? I'm certain these reps get paid per call they make because the messages are speed read with thick accents. My back office won't process these if they can't understand it in one listen, so 90% of the time these requests get unfilled.
Why can't they pay these services to send emails or faxes? Everything is in writing and easier to forward. Am I missing something?
Why can't they pay these services to send emails or faxes? Everything is in writing and easier to forward. Am I missing something?