i dont think thats illegal, green mamba does it too, and i worked with insidesale's one before, do you have legalize that says so?
Need Auto Dialer Info
- Thread starter MikeLevy
- Start date
- 176
I don't believe leaving a pre-recorded VM is illegal - I think what they're trying to do is eliminate Voice Broadcasting. (IE, no more "press 1 to yell at an unsuspecting agent" leads)
- 3,863
I will do some more homework and post online - last I tried to broadcast voice mail I was told this is not permitted, but I could be mixing some things up.
I will rescind my comments pending further clarification.
I will rescind my comments pending further clarification.
its not illegal to hit the message button that a dialer has to go to the next one, but i think it is illegal to leave it from a voice broadcasting system, two totally different breeds of animal
- 3,863
I believe that is what I read as well. It has to be a HUMAN leaving the message and no broadcasting the voice mails.
If I could only find my reference to this...
- 301
Hi Joe,
Is this what you were looking for:
The Federal Trade Commission has issued final rules banning most pre-recorded calls from telemarketers.
In finalizing two amendments to the Telemarketing Sales Rule, the FTC telemarketing calls that deliver prerecorded messages, unless a consumer previously has agreed to accept such calls from the seller. The other related technical amendment modifies the TSR's method of calculating the maximum permissible level of "call abandonment."
Not covered by the ban are calls that deliver purely "informational" prerecorded messages - notifying recipients, for example, that their flight has been cancelled, that they have a service appointment, or similar messages. Such purely "informational" calls are not covered by the TSR because they do not attempt to sell the called party any goods or services, the agency said.
"Just like the provisions of the Do Not Call Registry, these changes will protect consumers' privacy," said FTC Chairman William E. Kovacic. "The amendments now directly enable consumers to choose whether they want to receive prerecorded telemarketing calls."
The amendments announced today are the result of a rulemaking proceeding initiated in 2004 in which the FTC, responding to a petition from the telemarketing industry, proposed a change in the TSR to allow calls that deliver prerecorded messages to consumers with whom a seller had an established business relationship.
The nearly 14,000 comments elicited by that proposal overwhelmingly opposed such a change. Based on that record, in October 2006 the Commission altered its position and instead proposed a broad prohibition on the use of prerecorded messages whenever the consumer called had not previously given express written permission to the seller to place such calls to his or her number. The action announced today adopts the October 2006 proposal, with several refinements suggested by the more than 600 comments it elicited.
The New TSR Amendments
Specifically, the TSR amendments adopted by the Commission and announced today:
• Expressly prohibit telemarketing sales calls that deliver prerecorded messages, whether answered in person by a consumer or by an answering machine or voicemail service, unless the seller has previously obtained the recipient's signed, written agreement to receive such calls;
• Permit sellers to obtain the required permission for prerecorded message sales calls from a consumer in any manner permitted by the Electronic Signatures In Global and National Commerce Act (E-SIGN Act);
• Exempt healthcare-related prerecorded message calls that are subject to the Health Insurance Portability and Accountability Act (HIPAA) from the prohibition on telemarketing calls that deliver prerecorded messages;
• Exempt from the written agreement requirement all charitable solicitation calls placed by for-profit telemarketers (telefunders) that deliver prerecorded messages on behalf of non-profits to members of, or previous donors to, the nonprofit, but require that such calls include a prompt keypress or voice-activated opt-out mechanism;
• Require that, within 90 days of the rule's publication, sellers and telemarketers provide, at the outset of all prerecorded messages, an automated keypress or voice-activated interactive opt-out mechanism so that consumers can opt out as easily as they can from a live telemarketing call;
• End the FTC's current policy of forbearing from bringing enforcement actions against sellers and telemarketers who place prerecorded calls that meet certain specified conditions that would be inconsistent with the new requirements; but
• Permit sellers, as under the forbearance policy, to continue for one year after the rule's publication to place calls delivering prerecorded messages to consumers with whom they have an established business relationship, after which no prerecorded message calls can be made to consumers without their express permission.
The prerecorded call amendment requires that any prerecorded telemarketing call must:
• Allow the telephone to ring for at least 15 seconds or four rings before an unanswered call is disconnected;
• Begin the prerecorded message within two seconds of a completed greeting by the consumer who answers;
• Disclose at the outset of the call that the recipient may ask to be placed on the company's do-not-call list at any time during the message;
• In cases where the call is answered by a person, make an automated interactive voice and/or keypress-activated opt-out mechanism available during the message that adds the phone number to the company's do-not-call list and then immediately ends the call; and
• In cases where the call is answered by an answering machine or voicemail, provide a toll-free number that allows the person called to be connected to an automated interactive voice and/or keypress-activated opt-out mechanism anytime after the message is received. The telemarketer, while complying with each of these provisions, also must be in compliance with all other requirements of the TSR and other federal and state laws, the agency ruled.
The provision requiring that all prerecorded telemarketing calls provide an automated interactive opt-out mechanism will become effective on December 1, 2008.
The provision requiring permission from consumers to receive such calls will become effective September 1, 2009.
G
Guest
Guest
Inquiry? Sorry. Never received one.
I don't know any dialers for the Mac but if you virtualize Windows or use Boot Camp it should work fine.
Personally if I were to use a dialer I would use a hosted system so I don't have to install anything.
When you price out a dialer or service, you should compute it against hiring a couple of telemarketers. I've not done that because I don't have much interest in an automated system right now (but I'm not critical of them either.)
I prefer a live person calling for me. There are plenty of stay-at-home moms, older people, as well as between-jobs-people who will call for $12 an hour (plus a $50-$100 bonus for a lead that you sell) for 2 to 3 hours a day to pick up some extra money. Put an adv. on craigslist (cost $25 in my area) or post a note at a fitness club, or maybe the laundry room if you live in an apartment building or on any of the free, local, online job boards. I simply tell (email) some of my clients when I'm looking for someone and ask that they refer.
On average a telemarketer should get from one to three health or life or DI leads per hour when calling to small biz. Even with one lead at $12 it has been my experience that it is a higher quality lead than an internet lead... but your experience will probably be different on that (and it will also depend on your script, how well you train your marketer, and, of course) the demographic you call (I never get any interest from hair salons, nail salons, landscapers, and restaurants.))
Assuming you get someone with zero tele-experience, the key is in training them and rehearsing with them over and over the script. I don't have them do much in the way of qualification or have anyone set appointments for me. I call lead back. They may not be a good risk for health, but they might be one for life or LTC, buy-sell, or maybe an annuity. I know how to "find the pain." I just want a tele-gal (I've never had a guy as a caller) to find me a spark of interest in clients seeking financial protection from risk. I'll do the rest.
Al
jparker
New Member
I posted this in Another forum, But it is very fitting
"Asteriskwin32" (GOOGLE IT) PBX is an OpenSource program. The Novice computer user can set it up themselves, Or the Tech-savy 15 year old son or neighbor, Only thing out of pocket is the phone lines and an old PC. IP or ISDN lines work great.
Follow simple direction and set it up to do this himself with Built in IVR.
I understand the need, But in times like this, Free always is better. My time is Invaluable, But if I can work an extra 20 hours to save a few thousand dollars, then I feel it's worth it!
A complete system set up and running is 1-5k, And those are on the cheap side. You can do your own AutoDialing and Live Transfers!
We use VOIP!
We have 5 women that set on the other end, Answer once a potential client has picked up and bust into their scripts. We call Businesses for Health and Commercial. They love it, the don't get the finger blisters from pushing buttons all day!
We pay them 10 Dollars per confirmed call back appt. They average 20-30 an hour. But, Getting the Lists Also costs some money. So average lead costs to do this is about 12-13 a lead. But If you went and bought the leads, Commercial leads run anywhere from 10-50 dollars a lead. So we are making money doing this!
"Asteriskwin32" (GOOGLE IT) PBX is an OpenSource program. The Novice computer user can set it up themselves, Or the Tech-savy 15 year old son or neighbor, Only thing out of pocket is the phone lines and an old PC. IP or ISDN lines work great.
Follow simple direction and set it up to do this himself with Built in IVR.
I understand the need, But in times like this, Free always is better. My time is Invaluable, But if I can work an extra 20 hours to save a few thousand dollars, then I feel it's worth it!
A complete system set up and running is 1-5k, And those are on the cheap side. You can do your own AutoDialing and Live Transfers!
We use VOIP!
We have 5 women that set on the other end, Answer once a potential client has picked up and bust into their scripts. We call Businesses for Health and Commercial. They love it, the don't get the finger blisters from pushing buttons all day!
We pay them 10 Dollars per confirmed call back appt. They average 20-30 an hour. But, Getting the Lists Also costs some money. So average lead costs to do this is about 12-13 a lead. But If you went and bought the leads, Commercial leads run anywhere from 10-50 dollars a lead. So we are making money doing this!
G
Guest
Guest
wrighjo3,
I have an autodialer for sale that is totally self contained...no computer needed. uses one line and does the work of four lines. I used it for f.e. leads. I don't doe f.e. anymore and don't need it as my present company pays for my leads.
770 402 6632
- - - - - - - - - - - - - - - - - -
right on!!
I have an autodialer for sale that is totally self contained...no computer needed. uses one line and does the work of four lines. I used it for f.e. leads. I don't doe f.e. anymore and don't need it as my present company pays for my leads.
770 402 6632
- - - - - - - - - - - - - - - - - -
right on!!
Last edited by a moderator:
- 4,875
Hi everyone! If you need Final Expense leads that are pre-qualified as having a bank account then email me or call me (Greg) at 252-292-3350. We can dial 10 up to 1000 phone calls per minute! These leads are ONLY people who pressed 1 and left some info of being interested in FE. If they pressed 1 and complained about being called they are NOT a lead. Hope the moderator does not mind this message, as it is very beneficial for FE agents needing VERY GOOD, HIGHEST QUALITY, BANK ACOUNT Leads.
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