As an appointment setter, it is best to get the appointment so the customer has a commitment. At least with a commitment you have a chance to get your foot in the door. Many who are interested on the phone then have a negative voice from their partner after off the phone etc... So some of the no shows are not due to the appt setter.
Both the agent and appt setter should be able to work out a plan together on the no shows. It is not easy to set appts as it is not easy to sell them. This type of relationship has to be joint and both appreciated the agent and the appt setter. Have a prosperous day.
Both the agent and appt setter should be able to work out a plan together on the no shows. It is not easy to set appts as it is not easy to sell them. This type of relationship has to be joint and both appreciated the agent and the appt setter. Have a prosperous day.