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I get those...just say you are sorry and will take them off the list....I've also made a copy of the lead they sent in so they can see they actually did send it in.
And sometimes if they are raising hell with me on the phone i will ask "when would be a good time for me to come over"...just to really set em off! Sorry, when you are cold calling you have to have a little fun once in awhile.
I'll bet it sets 'em off... especially if you ask nicely as if you didn't hear one bit of their rant.