GR was masterful at slipping "gotcha's" into their contracts. In addition to things they would not cover they also offered plans that, to the casual consumer, looked like a really good deal.
It will be interesting to see what kind of hocus pocus they come up with for 2015 if they decide to play.
Exactly. GR was crap.
As far as the California piece goes, I was in "large group" (1000+) at UHC when they bought Pacificare. They were very open about that they wanted Secure Horizons, but would continue to ignore the California market in group sales.