Correct it’s exactly what I said . The poster was looking for retro . And guess what . Medicare’s the Aor and you have to fight like hell to get it put in your name again . Theres a ton of seps the agent can use to get it back in effect 10-1It’s very easy to fix this. It won’t take 4-6 weeks unless you’re talking about a retroactive fix.
Member (or POA) calls Medicare and is granted SEP based on the allegation that’s been described. Medicare grants the SEP and client is back in their old plan no longer than 1st of upcoming month.
CTM goes to WellCare, they investigate it, and CMS does its thing. Which is to say they’ll hold no one accountable … but the client will be back in the plan they want.
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