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I agree with you and JD, that the debt should have been settled immediately or if it was not possible to send them the money, then at least contact them.. preferably the day the letter was received.
However, I have a real problem with the IMO putting those big, bold stickers on the outside of the envelope. Not only is it possibly illegal, it is certainly uncalled for on what appears to be no more than a second notice. Could be the first notice wasn't received.
I would pay my debt immediately and then I would find another IMO.
I agree, pay the debt and find a new IMO. I'm thinking if you were writing any business with them they wouldn't have treated you like that. Either way you can forward the envelope to the attorney general in your state.