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I always see it as a HUGE red flag (let's just say that I'm Astonished) when I see a business stuffing the SERPs for "their domain + sucks", "their domain + complaints", and "their domain + reviews". Makes me think they are trying really hard to hide something.
+1. It's crazy when I pull up complaints that are actually fake reviews:
"At first I really thought ABC company was a scam, but their products and services have been fantastic."
MLMs play this game really well. Before launch they post on all the scam sites in order to rank for everything. Then it becomes very hard to find legit complaints.