YAL - Round 2

[TPAAgent]

I didnt wanna really go here, I was patient, polite via e-mail and yet no response after numerous attempts to get what is owed to me back that John had promised

Heres an e-mail sent to me after only receiving 5 leads and week 3 had gone by. I had e-mailed to inquire as to the other half of my order

Sept 23rd, 2011
Ed,

Thanks for confirming that the other leads that we produced for you met the criteria of what we agreed to and that you are not asking for them to be reviewed for credit.

Based on your recent statements and actions on the Internet insurance forums in which you seem to have an axe to grind with our company, we have decided it's best for all parties if we send you a refund for all remaining leads owed and move forward without you as a customer.

Please look for a check in the mail over the next week.

We wish you well with your other lead sources.

Best regards,

Very well I thought, fair enough. That was back on Sept 23rd. A month has passed, still yet no refund, So I politely asked John if he would be so kind as to look into my refund and issue me what was promised in the above e-mail

Here's his response, and I have invited John to come on here and discuss this matter for all to see so we can just lay everything out on the table.

Ed,

We are weighing my options for filing a law suit against you for trying to destroy our online reputation while we can prove that you sold at least one policy off of the 5 leads that we provided and were in discussions with at least one other family about providing them an insurance quote/policy.

Good luck on the lawsuit, it'll never fly.You're right, I did sell "a" policy, A small one but a sale nonetheless. If "in discussions" means trying to verify whether they have a checking or savings account, then yes, you'd be correct, I was having discussions doing your job.


That's right, Ed, we called behind you to conduct a survey about your contact to these people and recorded the information provided by the people that you made fun of in the forum.
People = plural, person = singular. You have the two confused. Not sure where you're going with making "fun of people"

Its bizarre that in the in the forum you mocked our callers and the prospects who agreed to accept information from you about insurance and made it seem like every contact we made for you was garbage.

95% of it was garbage, I' call things the way I see them, if you cant handle getting negative feedback running a business, you need to go punch a clock

You never even mention selling off the leads, which makes us wonder about your motivation. After all, 1 sale and one solid prospect out of 5 leads is fairly decent for any lead service.

Selling off the leads??? No comprende mi amigo1 sale outta 5 is not "solid", its below industry avg

I am sure that the other company that you plugged in the forum is even better than us, but it sure makes one wonder why you made us appear as TOTAL CROOKS when you sold at least one case.

They are light years ahead of you Jonathan. They produce quality leads, you should take note

Your comments about the callers and the contacts were racially charged and unprofessional.

Hmmm, I dunno Johnny boy.. I dunnit think so

Why would you post all of that nonsense when you sold at least one policy out of 5 leads, had another family you were in discussions with and make it seem like we are a complete rip-off!

"At least one?" I thought you followed up after my leads.. shouldn't you know what I sold?You simply were''t paying attention, the majority of the beef was the utter crap you sold me and wouldn't credit. That one lead? sold it way after my audio thread

You may have to answer that in court. We can show damages from your actions from emails we received from existing clients and prospects who were considering reordering or using our services for the first time.

That's never gonna happen Johnny boy, lets not try and pretend it will. You know it, and I know it.. All you're simply gonna be doing is wasting your time and money on a frivolous lawsuit

I will provide you a refund after my attorney can tell me how we can issue you a refund without affecting any possible litigation we may file against you.

That'd be swell Johnny, but you and I both know that's never gonna happen so why try and bullshit me anyway?

You may think you are some sort of big shot, but all I can see about you is that you would try to put a company who provides a very sound service out of business and put it's work at home mom types out of work after making fun of them and making racially charged bigoted statements about the prospects in your area. You are real impressive, Ed.

Appreciate the comps

You will be refunded and I can only hope that you get what you deserve for your misleading, mean-spirited and deceitful actions and comments.
You been telling me that same **** for over a month

I will follow up today to see if their is a resolution to the credit issue. If there is, we will issue it.

"In other words... Go F yourself ED"

John

Johnny, Johnny.. c'mon man.. really dude. I'm the sole reason why your company is tanking right now, I'm the reason why people are unemployed?

Perhaps you missed the other thread about YAL that started a year before mine.. I counted 296 replies in that thread Johnny, and 30+ were all negative and bashing your company for its plastic cheap product.

John, I'm a consumer, you need to understand that as a business owner that provides services or goods you are subject to "reviews"

Ever heard of Cnet John? Whenever I'm in the market to purchase something, I usually go there to get reviews from customers that bought the same product/service I'm interested in. You'd be surprised at how many people bash a product, I've done it myself, If I pay for something and dont get what I expected or is "advertised" as, I have that right to bash any company or product I wish. It happens all over the internet John.. It's part of being a business owner John, getting all butt hurt over a slam on your service is expected.

Notwithstanding, This might just help you down the road to perhaps tighten up your QC, spend a little more time reviewing resumes and taking care of the hand that feeds you.

Only mistake I made John, was not opening up the negative thread about YAL, written by 30+other agents when I place my order

Keep my money John.. You need it more than me

 

[Mark]

Didnt someone else complain about those leads?

 

[VolAgent]

Wow. Where can I order some of these leads.

If you don't like them, we'll sue you!

Great motto.

 

[donamese]

Maybe John is trying for a class action lawsuit against all of the people that think YAL sucks! He should have a healthy pool of producers to sue because it seems a large part of their clients are unsatisfied.

 

[Mattschmidt]

I think John is up a creek! His company won't be around in 18 months! How pathetic! Even if you sell one policy, that doesn't explain how the other leads were bogus, and should be credited...What a dope!

 

[dgoldenz]

If he had a lawyer, the lawyer probably told him to stop sending you e-mails.

 

[WinoBlues]

Judge Judy, anyone?....

 

[lakeloveroktx]

He would have to sue a lot of us. I don't know anyone that is or ever was satisfied with YAL

 

[Mattschmidt]

tpaagent, I would counter sue for harassment, pain, and suffering. that'll show him!

 

[Todd King]

Wow!! I'm so sorry I ever got mixed up with YAL!!

I want to formally apologize to any of my agents that used them by my recommendation.

Please don't sue me!