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Very few of these companies truly get it.
Royal Neighbors seems to. I had a lady declined during the PHI and they sent me an email demanding I fax the app to them anyway even though I told them I placed her with another company. They threatened to take away my PHI privileges if I didn't do as they demanded. I replied that they should be grateful that I and every other agent that chooses to do business with them actually sends business their way especially after the way they raises their rates. A supervisor actually replied and apologized for the company coming off the way it did, kindly explained why she requested I fax in the app and told me they were, indeed, grateful for every piece of business they receive. I didn't expect a reply like that but it was nice to get.