Have You Gotten Paid on Your "On Exchange" Sales?

[FLM2]

Yeppers that would be the case

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At what point did I state the marketplace erased anything?
At what point did I state that PRIOR to enrollment it was not ok to add an Agents ID?

Why do you feel it necessary to NOT read and understand what i posted then post this? (people like the one who wrote these posts will have to go back to the private sector where they once again will fail miserably)

You are wanting to be combative with me for no reason.
If what i stated about the shady things done make you feel guilty then look at yourself not me.

Me feel guilty?

About what, you freaking low life?

I wrote 5 Exchange apps have been paid on 1, and know I won't get paid on the other 4 because the system is rigged against agents.

I wrote well over 100 Off Exchange apps, have been paid on every one of them, and have a great business.

You, on the other hand, work for the very organization you claim is a sham.

Maybe you should look in the mirror before you post something else and start looking for a job.

 

[AllenChicago]

Yes maam Thats exactly what im saying. I guess others see i'm new here so they just want to haze me.

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Not sure why you jumped on me to start forum wars 2014. But needless to say I do work as a supervisor for the marketplace. I see daily agents calling with stacks of consumer information trying to add their ID's to whomever they can. Completed applications, marketplace screw up you name it. The "specialists" can literally do two things:
1) redo an application
2) transfer the call to a 2+ hour hold time to a different "specialist" that can do the same two things.
Now that being said if you as an agent think just because you can get the CS rep that don't care and is one of the ones getting fired in 14 days to add your ID at a whim doesn't make it right.
The exchange is crooked in its fraudulent information given to us to tell agents and consumers alike. We are told to withhold information unless it has been scripted by GDIT (General Dynamics Information Technology, CMS or the company we all work for that was hired by those two Maximus Federal Services.
This all being said the marketplace is not anti-agent like you were told. It's simply a broken website being run by a broken system.
You are jumping all over me wanting to argue facts. We are on the same team but for some reason you want to bash me. That's ok if that's what you want to do.
As unethical as the marketplace is, the agents who scam for the all mighty dollar are worse.
And if being an Insurance Executive means I would have to condone bottom feeding unethical behaviors like I see daily then I agree with you. I would NEVER want to be one.

You think it's ok to add your info to an app you did not complete based on a 5 minute call where you bullshit the consumer to get them to purchase plans they don't need just so you can get paid?

Do you condone the unethical behavior I have seen and am talking about?
If not then why must you attack me?

Just how many calls have you been on in regards to the marketplace?
Just to be clear I have taken and listened to hundreds if not a thousand calls since October.

Matt, when you said "We as Agents should not be paid when we don't see the job through", I thought that, as an agent, you were feeling badly about something. That's why I invited you to share what was eating at you. It's not hazing, attacking, etc..

And, I've only called the HC.gov marketplace a few times in the past 6 months. None of those calls were to have myself added as Agent of Record for an applicant. Our Blue Cross willingly and easily adds us as Agents after plans are purchased, be it at the Marketplace, or at the Blue Cross website. So I have no first-hand experience with your HC.gov co-workers in this regard. Perhaps you were directing your comments to another agent...
-ac

 

[mattcvick]

You, on the other hand, work for the very organization you claim is a sham.

Maybe you should look in the mirror before you post something else and start looking for a job.

Again why do you feel it necessary to attack me? You took offense to what I was saying about unethical practices. I stated if it pertained to you then to feel guilty.
If you are ethical and are not one of the ones attempting to be a crook than great. If you are then you will continue to slander me and defend yourself. I do not want to sit here arguing with you about this crap.
I don't claim anything but the truth.
I have looked in the mirror and have looked for a new job and found one thank you for the caring words sir.

 

[Guest]

what "form" are you all talking about that you can send in to certify your aor?
The florida blues have told my friend that there is no such way to do this, information would be appreciated.

 

[bluediamond]

insgal this is the way it worked since March 31 until yesterday if an agent helped one get through the marketplace:

Bring up healthcare.gov, help them set up account, bring up FB IST and complete a proposal with plans and be sure to save it to IST, then go back and complete the subsidy app and finish enrolling them in one of the plans they chose on proposal. This was very important to have proposal completed and saved before finishing the subsidy app (that you put your ffm user id and npn). After all complete you turn in their name, social, date of birth, full cost of plan, subsidy amount and what plan is after subsidy, then turn this into your CGA and they forward to FB. By saving the proposal that is how FB ties the whole thing to you for commission's. But you would have had to been certified ffm business.

 

[Ann H]

Let's all give Matt a little bit of a break. He is giving us valuable information from the inside of the FFM. And he clearly chose to leave that organization and make a better choice.

As we go on and encounter other issues, Matt could be a valuable resource in helping us understand how things are processed from "the inside". Although that process might be WRONG, nonetheless it is helpful to know the inside scoop so that you can reconcile the problem.

I agree with Matt on all of his points except one. Matt, those stacks of accounts that agents are trying to get their ID number put on are probably not all fraudulent. Granted, there are some bad apples out there. However, many agents have written scores if not hundreds of FFM apps, and their number is not on many/most of those apps. So, they call with a stack of them. It's perfectly legit in most cases. Also, the view that an agent does "5 minutes of work" and attaches their name to the app is myopic. Each encounter with a client takes about an hour. Just because they had an app already completed doesn't mean the agent did 5 minutes of work. Usually we have to explain how the app is wrong in the first place, remove it, redo it, and help them pick a good insurance plan, check Dr. networks, Formularies, etc. Certainly not 5 minutes.

 

[FLM2]

Let's all give Matt a little bit of a break. He is giving us valuable information from the inside of the FFM. And he clearly chose to leave that organization and make a better choice.

As we go on and encounter other issues, Matt could be a valuable resource in helping us understand how things are processed from "the inside". Although that process might be WRONG, nonetheless it is helpful to know the inside scoop so that you can reconcile the problem.

I agree with Matt on all of his points except one. Matt, those stacks of accounts that agents are trying to get their ID number put on are probably not all fraudulent. Granted, there are some bad apples out there. However, many agents have written scores if not hundreds of FFM apps, and their number is not on many/most of those apps. So, they call with a stack of them. It's perfectly legit in most cases. Also, the view that an agent does "5 minutes of work" and attaches their name to the app is myopic. Each encounter with a client takes about an hour. Just because they had an app already completed doesn't mean the agent did 5 minutes of work. Usually we have to explain how the app is wrong in the first place, remove it, redo it, and help them pick a good insurance plan, check Dr. networks, Formularies, etc. Certainly not 5 minutes.

Ann, I normally agree with everything you say but this guy isn't legitimate and is myopic is almost to the point of blindness.

Most of us have listened to insurance companies tell us for the past 2 years that they would protect our client base during this transition, that the agent force was very important to them, etc, etc, etc.

We know now that little to none of this is true and for someone with, in all likelihood, of no industry experience prior to allegedly working for the marketplace to make blanket accusations makes him unworthy of any credit or reliance on anything he says.

 

[mattcvick]

Ann, I normally agree with everything you say but this guy isn't legitimate and is myopic is almost to the point of blindness.

Most of us have listened to insurance companies tell us for the past 2 years that they would protect our client base during this transition, that the agent force was very important to them, etc, etc, etc.

We know now that little to none of this is true and for someone with, in all likelihood, of no industry experience prior to allegedly working for the marketplace to make blanket accusations makes him unworthy of any credit or reliance on anything he says.

I'm not legitimate? Hmm Ok I guess my badge, paycheck, desk,training, etc are fraud also?

Why don't you just refrain from reading my posts, and stop being an asshole internet forum bully?

 

[CHUMPS FROM OXFORD]

I'm willing to give Mr. Vick the benefit of the doubt.

I do have two questions though for you...

1. Where do you live?

2. Do you still support dog fighting?

 

[SamIam]

I've been paid on exchange apps.