- 10,275
If old thread is dead, there was a good reason. Why re-start it here?
Jeff Burroughs
Burroughs Insurance Services
Atlanta, Ga.
Service since 1927
Jeff Burroughs
Burroughs Insurance Services
Atlanta, Ga.
Service since 1927
HealthSherpa
- Thread starter ameneses54
- Start date
- 8,448
Just had a question from a colleague that I couldn't answer.
If Healthcare.gov requires that 25+ questions must be answered, how do these streamlined systems complete enrollment with far fewer questions?
If you go through a HealthCare.gov app process and leave certain fields blank, what happens? (I've never tried this..except the race questions)
Possible that a letter would be generated from HC.gov to home of insured requesting a lot more information, even though subsidy is initially authorized?
ac
If Healthcare.gov requires that 25+ questions must be answered, how do these streamlined systems complete enrollment with far fewer questions?
If you go through a HealthCare.gov app process and leave certain fields blank, what happens? (I've never tried this..except the race questions)
Possible that a letter would be generated from HC.gov to home of insured requesting a lot more information, even though subsidy is initially authorized?
ac
We've been streamlining since last open enrollment - we've reduced the questions to the minimum # necessary to enroll and not get a followup. The federal backend appears to randomly ask for followups even when you give it enough information - while we've done our best, you will occasionally see a followup. Our system has built in follow up emails when this is the case, and we currently allow file uploads via the WBE agent landing page and will soon have automated uploads from the app detail pages as well.
- 8,448
Mr. Liang, thanks for somewhat alleviating my concerns. I'm just having a hard time wrapping my head around how the strict, rigid, Federal Government allows some Web Brokers to skip over several key HC.gov questions, while others are not granted this much latitude.
Perhaps you have been authorized by HHS/CMS to auto-populate some fields with assumed responses. However, many would feel more at ease if we could see your actual Sherpa-HC.gov overlaid flowchart interface. But that's probably proprietary? At any rate, we'll learn a good chunk of how effective HealthSherpa is when you throw the switch at 12:00am (E.T.) on Friday night/Saturday morning. Good luck Ning!
-allen
Perhaps you have been authorized by HHS/CMS to auto-populate some fields with assumed responses. However, many would feel more at ease if we could see your actual Sherpa-HC.gov overlaid flowchart interface. But that's probably proprietary? At any rate, we'll learn a good chunk of how effective HealthSherpa is when you throw the switch at 12:00am (E.T.) on Friday night/Saturday morning. Good luck Ning!
-allen
