Alot has changed since "back in the day." People are bombarded with information so they screen more. Tons of mailers, commercials, phone calls, etc. Not to mention the Internet, which leads to people feeling like they can Google this stuff when they are ready.
That's why the days of a lead being a name and number in the phone book are long gone. Schucks we don't even have a phone book anymore! Ask some millennials what's the yellow pages and watch the blank look on their face.
I remember their was a thread, if I remember correctly, where an agent was talking about surviving in this business and how he worked with teachers and their retirement. I remember one of his tips was that the s business is a business of opportunity. Simply put time and chance. Be at the right place at the right time and jump on the right opportunity when it comes along.
I wish someone told me this when I first started and was trained. I learned the old way: walk and talk, cold call, and referrals. I did all of that before I decided to search for the right opportunity and landed on this forum and learned about leads. I ate many days because I bought some leads.
And even though they are warm I still have to sell them because people are people and one day they can be interested and the next day they are not so I don't see myself as less of a salesman.
I knew an agent who was bringing in 150k easy his first two years doing it the old way with referrals and working his warm market and by his third, let's just say the well ran dry. All that being said when I hear people talk about yesteryear in insurance I feel like it's apple and oranges.
My point is not about the particular way to market, but more about the effect of it on the ability of the salesman, or at least our idea of what a salesman is. Because of today's agent to be able to market to the masses (at least a bigger mass than ever before), it seems to be bringing more potential clients. Enough to where the agent can start pre-selecting before they even have real contact with them? What about the ones that just didn't know the right way to answer and just need help? How about the ones that just aren't sure if they need something or not? Put them through enough questions that aren't relevent to their situation and they'll end it right there. No sale, but there might have been. But the agent doesn't have time to ask questions and drill down to the real problem because he's just too busy taking those orders without a lot of effort.
As I type this I'm realizing this is becoming the way of the world, not just insurance.