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thats 4:59 minutes too late..really
If you really think they've already been taken care of...
Both of these are pretty dead on.
Got to be super fast on internet leads and if someone says "already taken care of", I'm asking more questions.
But to further that, I have never had good experience with Internet leads outside of the AEP for Med advantage. They seem to be higher in quality and quantity at that time. Otherwise you can't beat self lead generation through good telemarketing.