Telesales - Brutal Truth

[SammyJ]

A true fe tv transfer lead costs $29 for the big outfits?What is the typical closing ratio on those type transfer leads?What i do like about transfer leads is the person is on the phone already so no calling back and never getting an answer from 30-50% of your leads.

 

[NSRH]

I will say shortly. We are just getting started so I'm still figuring out how much they want to announce it yet.

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I know Scott but no. Not theirs. I don't think anyone really knows who my group is. I get them cheaper then what Scott sells his for.

Yes. I agree. The clsoe ration may be better on true FE TV leads but those are typically good for manual dial. Not sure what system you're using on those. But auto dial on those cost type TV leads are logical.

Yet. Telesales is changing at a lighting rate.

Why manual dial when you can pick up the phone live?

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A true fe tv transfer lead costs $29 for the big outfits?What is the typical closing ratio on those type transfer leads?What i do like about transfer leads is the person is on the phone already so no calling back and never getting an answer from 30-50% of your leads.

North Star has live telemarketers prescreen them first, so our closing ratio is inflated since we knock out some customers.

20% would be my guess if you accepted DE, and had a GI company.

Since we buy our own airtime our lead cost fluctuates, but its typically less than $29 a call.

 

[Agentguy5]

Um bro...you bought a ton of leads off me when you first started. PLUS....YOU are the one that said you tried a little telesales. LOL? Like a month ago.

But I also know what someone is talking out of their ass about something they don't know anything about yet try to come off as fact.

Now...we are a small office but my WORST agent last month did right around $10,500. My top TWO did just under $16K.

Just because they don't come on here to be ass raped by JD and his minions doesn't mean they don't exist.

Most of my recruits find me from mailers, social media and YT.

Most of the agents who find me on here are wanting part time...not work at it of a high contract and free leads. All of which are complete wastes of time.

Equita does over $200K a month with their system. Do you think it doesn't work for them because none of their agents come on here???

Listen...I could give a rats ass what you all say on here other than the fact that when you try to give advice that is wrong to someone looking for real answers...I'm going to call you out.

I generate brand new leads everyday for our agents. They get unlimited Tele leads AND NEW TV leads. NO ONE can get TV leads lower then my cost.

My agents take calls all day. But see...none of you have "seen" our operation so you just assume it's a "call center" sitting in cubicles all day like some operator. When that couldn't be further from the truth.LOL

It's rare that an agent comes in for an interview and doesn't see and listen to an actual sale being made right in front of them. RARE.

Plus...if this didn't work....if telesales was soooooooo bad....how am I contracted for the next 5 years by a very large group out of GA to open their telesales division up from the ground up? It's already off the ground and even THEY didn't realize how technical and advanced this operation is.

It's not "buying leads" and driving around like a soap salesman "knocking doors" all day.

I've said it a million times. My office is easy to find. Doors always open. Anyone who wants to see greatness at work is welcome to stop buy.

But to "try" something out and fail at it....then come on hear and preach the Gospel....is ignorant and unprofessional.

It's how you lose credibility. You don't want to lose that and followers on YT now do ya Doug??

Learn before you speak.

Um bro....you got some serious issues!

 

[digfesales105]

Why manual dial when you can pick up the phone live?

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North Star has live telemarketers prescreen them first, so our closing ratio is inflated since we knock out some customers.

20% would be my guess if you accepted DE, and had a GI company.

Since we buy our own airtime our lead cost fluctuates, but its typically less than $29 a call.

What I meant was most agents who buy those high priced TV leads typically manually dial them. There is no way a decent size operation that is buying $29 TV leads and having them called by agents in a dialer will be able to see a profitable close ratio.

You're system I'm familiar with. I know Roberts Marketing has changed their system from time to to time over the years but thats how Telesales goes. The current system you are using is great. But one deterrent is that agents get little calls a day? 7-10 calls a day on average? Right? Which again is great if closing is high BUT...agents get bored fast.

My system is more high call volume. Calls every 40-60 seconds. Keeps them busy and less bored. I am not saying one is better then the other. I'm just pointing out the differences.

 

[NSRH]

What I meant was most agents who buy those high priced TV leads typically manually dial them. There is no way a decent size operation that is buying $29 TV leads and having them called by agents in a dialer will be able to see a profitable close ratio.

You're system I'm familiar with. I know Roberts Marketing has changed their system from time to to time over the years but thats how Telesales goes. The current system you are using is great. But one deterrent is that agents get little calls a day? 7-10 calls a day on average? Right? Which again is great if closing is high BUT...agents get bored fast.

My system is more high call volume. Calls every 40-60 seconds. Keeps them busy and less bored. I am not saying one is better then the other. I'm just pointing out the differences.

Yes, we took over the Roberts distribution, and made some enhancements.

And yes, agents are only taking 7 to 10 calls a day, but its also equates to 7 to 10 presentations.

The reason is because instead of agents call outbound all day in a dialer, we higher marketers to do that work for them. Even inbound TV commercial calls get filtered by our marketing team. So our agents are only speaking to interested, qualified prospects.

Although the wait times are longer than 40 to 60 seconds, we experience much less turnover since they are not "grinding" all day, and maximizing time.

But we have run it your way in the past with success too, but you may want to consider our enhancements.

 

[digfesales105]

Yes, we took over the Roberts distribution, and made some enhancements.

And yes, agents are only taking 7 to 10 calls a day, but its also equates to 7 to 10 presentations.

The reason is because instead of agents call outbound all day in a dialer, we higher marketers to do that work for them. Even inbound TV commercial calls get filtered by our marketing team. So our agents are only speaking to interested, qualified prospects.

Although the wait times are longer than 40 to 60 seconds, we experience much less turnover since they are not "grinding" all day, and maximizing time.

But we have run it your way in the past with success too, but you may want to consider our enhancements.

Sounds viable. I know RM did it the same way a few years ago BUT didn't "prescreen". We can do live transfers also but my reps actually asked me to stop and go back to this current way.

But I can see prescreening working. But the cost is huge. Need deep pockets to do that. I finance everything. I do not have that kind of income.

I do know this. I'm sure you would agree. But in the telesales arena....agents typically either talk to "you" or "me". Both I think great systems. Both...are different in certain ways. I think we both balance the market out. One is good for one. One is good for others.

Everyone else are just trying to figure this out and they really have no clue what it takes to make this work.

I see you on here take the "professional" approach which is great. But these guys will never agree with you on your system. They can't come to agree that telesales works.

It's because they can't do what we do. They don't really know how to "sell". Selling over the phone is far more a greater skill then selling F2F.

 

[NSRH]

Sounds viable. I know RM did it the same way a few years ago BUT didn't "prescreen". We can do live transfers also but my reps actually asked me to stop and go back to this current way.

But I can see prescreening working. But the cost is huge. Need deep pockets to do that. I finance everything. I do not have that kind of income.

I do know this. I'm sure you would agree. But in the telesales arena....agents typically either talk to "you" or "me". Both I think great systems. Both...are different in certain ways. I think we both balance the market out. One is good for one. One is good for others.

Everyone else are just trying to figure this out and they really have no clue what it takes to make this work.

I see you on here take the "professional" approach which is great. But these guys will never agree with you on your system. They can't come to agree that telesales works.

It's because they can't do what we do. They don't really know how to "sell". Selling over the phone is far more a greater skill then selling F2F.

Yes, I completely agree with you. And, any marketing organization that thinks they are the right fit for everyone is completely wrong. I KNOW we are not for everyone, that's no surprise.

Regarding the "selling" point. No doubt that phone sales requires ones ability to sell. You cant get into a home and price bust over the telephone like a face to face agent could. Without a doubt its easier to "sell" face to face. Apples to apples telesales agents are required have a high aptitude of salesmanship, hands down.

Im originally from Dayton, and my wife and I visit Columbus often, especially during the college football season. Maybe one of these days Ill look you up and drop by. If you're ever in the St. Louis area feel free to pay us a visit.

 

[digfesales105]

Yes, I completely agree with you. And, any marketing organization that thinks they are the right fit for everyone is completely wrong. I KNOW we are not for everyone, that's no surprise.

Regarding the "selling" point. No doubt that phone sales requires ones ability to sell. You cant get into a home and price bust over the telephone like a face to face agent could. Without a doubt its easier to "sell" face to face. Apples to apples telesales agents are required have a high aptitude of salesmanship, hands down.

Im originally from Dayton, and my wife and I visit Columbus often, especially during the college football season. Maybe one of these days Ill look you up and drop by. If you're ever in the St. Louis area feel free to pay us a visit.

Anytime........

 

[SammyJ]

I disagree telesales agents are better salesman.Tv leads are 100% higher quality than misleading dm leads . Everyone calling has an interest were possibly 50% of dm leads even know what the card is about.Telesales 8 hr phone grind is equaled by 1000 miles a week of windshield time.It all comes down to a great field agent can net more than a telesales agent.If I could make more in telesales I'd much rather not have to drive a mile.

 

[digfesales105]

I disagree telesales agents are better salesman.Tv leads are 100% higher quality than misleading dm leads . Everyone calling has an interest were possibly 50% of dm leads even know what the card is about.Telesales 8 hr phone grind is equaled by 1000 miles a week of windshield time.It all comes down to a great field agent can net more than a telesales agent.If I could make more in telesales I'd much rather not have to drive a mile.

Um...you're science is ignorant. LOL Again...ignorant comment with zero experience.


1st...NS is the one with the quality TV leads.

Mine? Again...are not true FE TV leads. PLUS...I mix in tele leads that I develop.

I used to teach my field agents how to take the most generic DM lead and sell them.

So your comments hold zero water.

A good telesales agent will school a field agent all day long. They have to sell on personality, trust, energy etc... No body language. No "looks". No smile.

Plus...I sell 1 sale for every 31 calls I take. That includes answering machines. Busy. Not available. 1K miles driving? I think not. LOL

Bro...next time you make these stupid comments you HAVE to at least back something up besides a dump truck of bullshit.

You even saying the words "misleading DM" lead shows you lack of experience in this business. Plus if you think TV leads are 100% qualified simply because they are calling in....again shows your lack of experience in this field.

If you ever want to be truly taught the art of selling FE whether by phone OR field....take a few classes of hard knox from me. A half day in my office will blow your mind.

Most of these chumps simply sell "life insurance". We sell a true final expense plan. I know. I personally train everyone their first week in my office. I show them how to effectively sell this...without selling it.

If someone tells you to fact find and grab your legal pad....run. Run Forest run!!!! They are only passing down old sales techniques that don't work in our field.