Telesales - Brutal Truth

You're no better at assuming than you are at sales. Listen, I know you have a tough job. You have to pimp a failed model to hopeless people.

You just chose the wrong place in doing it here.

As for personal production in FE, last year was my 8th full year of doing FE. It was also my 8th consecutive year of writing over $200K. And that's on 15 leads a week. But I went to 10 a week last Sept.

I will be in this business 13 years in May. Started MP and wrote $260K my first full year.

So you really can't talk to me about sales.

And that's why you want to discredit me. You know I know the score and you don't want the score out there.

You would rather lie and give out fake numbers for your churn and burn operation.

And I don't "assume I've written more than anyone". Because I know I haven't. I'm not the number 1 producer at FEX. I wasn't the number 1 producer at EFES. The guys I know at 360 like Spur and AgentGuy I don't write as much as much as them either.

But I do know the con artists in this business too. I don't know which FEX video you refer to. I've been in a few of them. And will anytime they ask.

Because they are the real deal. Travis Tubbs is, in my opinion, the best FE salesman in the world. He teaches a system that is duplicable and the proof is out there in the producing agents he's trained.

They are the most transparent IMO I've ever been associated with. So yes, I will brag on them at every opportunity. But people will tell you too that I don't always recommend FEX to agents that PM me because FEX is not for everyone.

That's vs your IMO that's not right for anyone. Again, I appreciate how hard your job is in having to put lipstick on a pig.

John, you cant bust everyone's chops around here, and not expect a little ribbing.

I dont know you from Adam, and nor do you know me. Like I've said before, Im sure if we met face to face, we'd get along just fine. The insurance business is a small world, you never know.

However, If I was to get advice from anyone on this forum, I would listen to top producers. You have admitted that's not you on here, there are many more qualified. So pipe down a little, and let the top dogs teach. Your opinion, more times than not, is inaccurate.

But on a serious note: If a customer converts to another religion within two years of a KSKJ policy can the policy be rescinded?

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Just curious what % of your telesales business is replacing if any? Again TV leads are different than Dm leads. The interest level is much greater when somebody picks of the phone and makes the call. I bet 90% of the time they either have no Ins or want to add to it. With Dm cards many of the people get 10 cards a month and have lukewarm interest. You as the salesman much find the interest. I was door knocking yesterday and i bet 50% of the people hardly remembered filling the card out and none were over 3 weeks old. No doubt its harder to sell on the phone and it takes more leads per sale but you have interested people right then and there. If i could truly make more money in telesales i'd home that skill but thats not the case.I love running into senior life or other tele sales as those are super easy replacements as no agent is around.

We replace very little. Around 5%, mostly due to older clientele wanting to drop a term policy for a permanent solution.

TV leads arent as easy as it sounds. Most people are shoppers so we deal with the same % of tire kickers as you would with DM.

The difference really is preference. Do you like sitting in a nice office and presenting the product, or driving to their home and meeting face to face.

From our experience, the closing ratio is about the same. But we rework our leads more than an average agent would.
 
John, you cant bust everyone's chops around here, and not expect a little ribbing.

I dont know you from Adam, and nor do you know me. Like I've said before, Im sure if we met face to face, we'd get along just fine. The insurance business is a small world, you never know.

However, If I was to get advice from anyone on this forum, I would listen to top producers. You have admitted that's not you on here, there are many more qualified. So pipe down a little, and let the top dogs teach. Your opinion, more times than not, is inaccurate.

But on a serious note: If a customer converts to another religion within two years of a KSKJ policy can the policy be rescinded?


I don't bust everyone's chops. Just the ones that deserve it. So a $200K a year FE producer is not a top producer to you?

What a clown!!

But I do know you. Or about you anyway. And no, we would not get along fine in person. I don't pretend.

As to your ignorant question about KSKJ, I understand that they won't contract you.

Now, does you anti US military company underwrite on the agent report? Is that why you have no understanding of what an agent report is?
 
You really should stop talking out of your rear. You may know DM leads, however you know absolutely nothing about tv leads.

Yep. TV leads are no silver bullet. Sure, they have interest. An interest in having stuff mailed to them, a "ballpark" on cost, shopping around ("You're the first one I've talked to!"), talking to their kids. Sound familiar?:laugh:
 
Yep. TV leads are no silver bullet. Sure, they have interest. An interest in having stuff mailed to them, a "ballpark" on cost, shopping around ("You're the first one I've talked to!"), talking to their kids. Sound familiar?:laugh:

Yep. SSDD.

In fact, picking up the phone is a heck of a lot easier than filling out a postcard and putting it in the mail. You never have to leave your chair.

If you find a lead source that consistently delivers people with their checkbooks out and ready, you'll find most are GI and/or have no money in the checking account.
 
I don't bust everyone's chops. Just the ones that deserve it. So a $200K a year FE producer is not a top producer to you?

What a clown!!

But I do know you. Or about you anyway. And no, we would not get along fine in person. I don't pretend.

As to your ignorant question about KSKJ, I understand that they won't contract you.

Now, does you anti US military company underwrite on the agent report? Is that why you have no understanding of what an agent report is?


Do you mean this Anti-U.S. Military company? :biggrin:

www.youtube.com/watch?v=VidIZjozBkU&feature=youtu.be
 
Now John, guessing your age by watching you pimp FEXContracting on a recruiting video, Id say youve been licensed for at least 10 maybe 20 years.

So you average writing between 150k to 75k annualy. Hardly enough business to assume you've written more than anyone, or are better at sales than the next guy.

Truth is, you're a price buster. If you cant replace, you cant sell, in alot of cases. And thats ok. Seems to be working out well for you, and you seem like a very happy guy.

However, telesales agents can't price bust. We actually have to understand the psychology of the sale, build value, isolate objections, rebut, and CLOSE PEOPLE.

Never do we sell on price, thats not sales, thats peddling.

Ill give it to you though, youre very persistent, which can be a positive things in sales.

Anytime you want to trained by proven producers, who consistently write more than you, you can visit my office anytime.

100 Mall Parkway
Wentzville, MO 63385

Come through the blue entrance, it's easier to find my office that way.

Hate to break it to you Ramiz you can replace policies over the phone I do it all the time. Butyou have to have more then one over priced carrier to be able to do so.
 
Just curious what % of your telesales business is replacing if any? Again TV leads are different than Dm leads. The interest level is much greater when somebody picks of the phone and makes the call. I bet 90% of the time they either have no Ins or want to add to it. With Dm cards many of the people get 10 cards a month and have lukewarm interest. You as the salesman much find the interest. I was door knocking yesterday and i bet 50% of the people hardly remembered filling the card out and none were over 3 weeks old. No doubt its harder to sell on the phone and it takes more leads per sale but you have interested people right then and there. If i could truly make more money in telesales i'd home that skill but thats not the case.I love running into senior life or other tele sales as those are super easy replacements as no agent is around.

More and more FE telesales agents are using shared internet leads. They are, hands down, the absolute sh*ttiest leads around. Can't imagine any worse form of torture than being chained to a computer working shared IM leads all day.
 
... But we rework our leads more than an average agent would.

What process does a call center have in place to re-work a call-in lead?

And, if you don't mind: how much AP did your top producer write last year? (I've heard you have agents writing 600+ apps per year -- Wow. Although I am curious what % sticks. Surely it's much lower than industry average?)
 
As to your ignorant question about KSKJ, I understand that they won't contract you.

John,

You've been caught in a lie. That is why you are ignoring my earlier question. You are many things sir, and now a liar is one of them also.

I suggest you issue a public apology.
 
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