I stumbled across this thread from a while back. I'm still using UFS and their system is working great so far. I've tried 1 other program in the past year with horrible results. UFS has been very consistent with appointments. UFS also records the conversations of all their appointments. Not sure if they are Cold Solutions? I've been working with their owner 'Matt' . I looked up the threads about Cold Solutions. It said they were owned by a some brother and sister team out of Maryland? Hope this helps.