I am new to the forum and so I have not really established any credibility with anyone, so please take this as it is. I used UFS a while back for a campaign and would like to post the outcome on the service and not the results. I think any company can have issues and they cannot make everyone happy all the time. I also think that you can judge a company on the way they treat their customers when things do not go well and do they try to make it right. I will be trying to get some resolution from UFS and I will post my results (no specifics, just if they tried to make things right, like any reputable company would want to) I hope that this will put minds at rest.