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Greg, why are you only "pretty sure" about this? If I offered this product, I'd want to know for certain exactly how my company handles it. Without having inside knowledge, I agree with Todd in his suspicion that at the point of need LA likely goes unused more often than not. Now, I can tell you that would NOT be the case if I was their agent and they called me before heading to the funeral home. For that reason, I wouldn't have any trouble marketing such a product. But even us debit agents sometimes find out a client has died only after the claim is filed from the funeral home. I do my best to make sure the family calls me first, but a lot of them just prefer the funeral home handle everything. After all, Mama just died, they're distraught, and the fewer calls they have to make, the better! Once they're at the funeral home, there's a nearly 0% chance that Legacy is getting that casket sale!I'm pretty sure whenever there is a death claim that SL informs the beneficiary to check with Legacy for the savings.
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