Duford Insurance Group vs. Digital BGA for Final Expense Telesales

[DayTimer]

I am now in the midst of getting some great training from Digital BGA and will be starting up on the phone on Wednesday, March 29.

I hope you share your progress - the good, the bad, and the ugly - as you get up and running.

What type of leads will you be working and how many leads per day will you be taking, if I may ask?

How did you settle on "Wednesday March 28" as your day to start dialing?

 

[Chris Donnelly]

Good questions.

The target start date was settled on by myself and Julia Whitfield, who is my brokerage manager, after she and I together considered how much time I might need to master the technology and the sales script given the fact I have never done this before.

The leads I am taking are "web leads" in that they are people who searched for final expense on the internet and who I will now be calling. They cost $15 a piece and my plan is to pursue, let's say, about 80 of them each day, 4-5 days a week.

Obviously there is some "money down" in that respect but of course the hope is that soon it will be made up for by commissions.

The more expensive leads (because of higher conversion rates) are live inbound call-in leads, which go for $66 or so a piece, but really should only be taken by seasoned, experienced agents who have "got everything down" and know how to close. I'd like to eventually take these leads but don't think it's a smart idea to do so on day 1.

As you probably know, all business w/ Digital is transacted over the phone, there's no face-to-face sales w/ this IMO.

Also, to start, I'll be contracted with 5 different carriers, which seems like a decent number.

I will definitely keep everyone updated!

 

[DayTimer]

They cost $15 a piece and my plan is to pursue, let's say, about 80 of them each day, 4-5 days a week.

80 per day? Or 8 per day?

Also, to start, I'll be contracted with 5 different carriers, which seems like a decent number.

May I ask which carriers?

Once you start, maybe you'd consider journaling your experiences here in the FE forum.

 

[Chris Donnelly]

I'm looking to make 80 outbound dials each day.

The 5 carriers are:

Guaranteed Trust Life
SBLI (Final Expense)
AIG
American Amicable
VectorOne

 

[Chris Donnelly]

I like your idea of a journal thread and so will start one!

 

[DayTimer]

I'm looking to make 80 outbound dials each day.

80 outbound calls is not the same as leads, necessarily. How many unique leads are you planning to purchase each day?

80 leads purchased per day at $15/lead is $1200/day or $6000/week in lead costs.

8 leads/day at $15/lead is $120/day in lead costs, or $600/week.

How did you arrive at the 80 outbound calls per day figure?

I hope you understand I am genuinely curious and I am not trolling you at all.

I wish you great success.

VectorOne

I've been out of the FE game for a few minutes, so I May be wrong, but VectorOne is not a carrier, right? It is a credit bureau that tracks agent debit balances with carriers. If so, then you are starting with four carriers. Looks like a good line up with which to start telesales.

Will SBLI be your lead carrier?

 

[Chris Donnelly]

Good call on Vector One lol! So yes, four carriers.

Yeah no so I need to maybe re-think my point about buying that many leads, but I got the "80" number from Julia.

 

[rmhaire]

Yeah no so I need to maybe re-think my point about buying that many leads

If you buy 80 leads a day you're going to make the guy at the aged lead store a happy man.

Make sure that you know what a dial actually is. It's not talking to someone. It's exactly what the name says. You're dialing a phone number and nothing else.

Assuming you're using a decent dialer you can expect to zip through a hundred in about two hours. That's an average. It all depends on how many people pick up, are you leaving voice mail drops or not, your market and many other variables. An example would be FE. If you're working the FE market a lot of your leads aren't going to pick up for the simple they're at work. Like I said lots of variables.

 

[servenvolley]

Good call on Vector One lol! So yes, four carriers.

Yeah no so I need to maybe re-think my point about buying that many leads, but I got the "80" number from Julia.

You need to take about 10 to 12 a day at first. Say 50 a week. You won't get 2/3's of them on the phone at first and so you will need to call them over and over for a period of weeks. Texting them and emailing them is also a good idea.These web leads are prospects who have given their email address so they are more tech savvy than the outbound call leads (this being more tech savvy is good when you are actually in the process of writing a phone application as they can navigate the e-app with no problem) but this means they are also less likely to answer their phone when they don't know the number. If you get web leads quickly to answer your call or text they are a great prospect as they were serious enough to give their phone #, their email, and their birthdate. In other words, they have intent to buy, however fleeting, and can be converted.

 

[Allines]

neither?