True . . . but you have credibility without crowing about how many apps you took.
You also understand the difference in there, their and they're.
First Year agent wrote 40 MA plans
- Thread starter MatchINS
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True . . . but you have credibility without crowing about how many apps you took.
You also understand the difference in there, their and they're.
The issue is definitely once you have a significant book you get calls, emails, and texts over anything and everything.
It makes it harder to go after new.
I think most agents SHOULD track "New" vs "Repl" on their sales. I do. I need to know what's new and what was just churned.
Going after new is slowed by the needs/wants of the current book.
Half way thru AEP you start to question your sanity. You spend hours answering questions from clients that really could be answered if they just read their annual notice of change or if they stop listening to every ad on TV or Facebook. You can tell them via mass email what Medicare will cost next year and you'll still get 15-20 people who ask, "Do you know what my Medicare will cost next year?" Yes. Read the email I sent you...
Retention prevents new business. However it's valuable in that you don't want to lose your current book. But then again, you lose that PDP but gain a new Med supp or MA? It's a win.
I've been talking to a lot of agents in similar spots and the general consensus is that we either need to be OK with losing some high maintenance people (people who won't send their Rx lists, or won't use Calendly, or who want super detailed convos during AEP over just a PDP) OR we need to have qualified help (with a license) who can do more hand holding on retention while we pursue new.
Not sure I have it all figured out. It's a lot to try to navigate. The alternative is to stop pushing forward which really isn't horrible but not sure I want that either.
That is awesome. Congrats! That's a ton of new I'm assuming you have a pretty rigid system. You'd have to.
Not when you work 12 hrs a day 7 days a week . I also had 60 plus apps the first week I mailed out oct1-15th . I had over 500 direct mail leads and double mailed many areas so many leads were 2-3 miles apart .Plus I had 75 or so referrals.I actually used an appt setter to set up 10 plus appts a day . I'll never do it again . It tested every ounce of my sanity . A lady did 360 with Ifg supposedly face to face . We all are liars .
I think one time I recall you saying you have a 1300 book . Honestly if you can keep that level that's kicking butt . The only way for you to get bigger is to have loa agents that can sell and service your book . That requires a commitment of salary and leads for them . You got to ask yourself is " the price to get bigger worth the cost " . The cost to your family , health etc ? That size book of mostly mapd is going to generate 5-8 calls average a day from clients . You'll need a licensed assistant to be able to handle client calls .
A good friend hired an agent assistant to help with large book. Over the 3 to 4 yrs, the clients got used to talking to her. One day she left. Month later, she sends out AOR forms to all his med supp clients, stating he has left the biz, collecting all renewals. He called the clients, stating she was telling lies, they responded...."who are you?". Relationships matter. He lost in court. Be careful who you hire
That's horrible.
This was with az blue med supps that were paying 10% lifetime commish at the time. That was until they lost their ass with ACA losses and cut commish to $0 for those old supps. She ended up losing in the end
New to Medicare prospects? I concur.
Rewriting and poaching from other agents makes it much easier when all you are doing is replacing existing coverage.
Chickens come home to roost . . .
