Just a note do to current personal experience with Norvax.
The sales rep over promised and under-delivered. I ask specific questions for reason- I want to know the real answers to said questions to help me make decisions. When I get lied to so a sales person can get the deal I'm normally pissed off when I find out later.
They told me I could do things with the web platform, autoresponders among other things that it comes out that they just wont allow you to do. Then insisted when I asked to do it that they never told me I could. The sales rep lied to me, or was igorant and shouldn't have been answering "Yes"
When confronted the sales rep Lied Again stating he never agreed Norvax could do such a thing.
I know allot of you have had good experiences with them, though I've also scene a couple post about being 'over-promised and under-delivered' This is just another case.
Talked things out with Quotit. They are going to do Most of what I wanted in the first place, but were kind enough to say "No" when asked a direct question. The sales rep was also kind enough when he didn't know, to find out.
Just food for thought ladies and gents'
I don't think there is a 100% get everything you want answer out there for quoting support... But I HATE being directly lied to about what something will do!
The sales rep over promised and under-delivered. I ask specific questions for reason- I want to know the real answers to said questions to help me make decisions. When I get lied to so a sales person can get the deal I'm normally pissed off when I find out later.
They told me I could do things with the web platform, autoresponders among other things that it comes out that they just wont allow you to do. Then insisted when I asked to do it that they never told me I could. The sales rep lied to me, or was igorant and shouldn't have been answering "Yes"
When confronted the sales rep Lied Again stating he never agreed Norvax could do such a thing.
I know allot of you have had good experiences with them, though I've also scene a couple post about being 'over-promised and under-delivered' This is just another case.
Talked things out with Quotit. They are going to do Most of what I wanted in the first place, but were kind enough to say "No" when asked a direct question. The sales rep was also kind enough when he didn't know, to find out.
Just food for thought ladies and gents'
I don't think there is a 100% get everything you want answer out there for quoting support... But I HATE being directly lied to about what something will do!