TransAmerica Update

[Baseball7]

As totally inefficient as Transamerica is. I've had American Amicable torpedo several applications by ordering post sale phone interviews as well. I have no idea why any carrier thinks that is still an efficient way to finish underwriting a complicated case.

 

[NSRH]

As totally inefficient as Transamerica is. I've had American Amicable torpedo several applications by ordering post sale phone interviews as well. I have no idea why any carrier thinks that is still an efficient way to finish underwriting a complicated case.

Why didnt you do the interview in the house?

 

[Baseball7]

Because the e application refers so much of the business to underwriting it's only making an instant decision on less than half of my business. If the person immediately requires an interview the application will tell you. But several of these cases were referred to underwriting, and then later on interview was requested.

 

[Roger Chan]

Happened to me a few times as well. I'll stick to writing Prosperity. Decision in house every time.

 

[TripleH]

All these underwriting questions are hilarious. Ya'll know they will in some cases still issue an amendment even if you do everything right, right?

My advice... find a better carrier.

Definitely agree - these are just the health conditions that have changed for the carrier and they are certainly a laggard in the industry, but do cater to niche markets. I guess it just goes along with the whole point of being indy and having 4-5 carriers in your bag to cover your bases - for me personally they were first carrier I was introduced to when I got into the business 5 years ago and I do NOT like when my downlines write the carrier due to the paper app, however with the new eApp it is a more simplified process. Just trying to spread the knowledge

 

[NSRH]

Because the e application refers so much of the business to underwriting it's only making an instant decision on less than half of my business. If the person immediately requires an interview the application will tell you. But several of these cases were referred to underwriting, and then later on interview was requested.

That's unacceptable, you shouldn't be dealing with that.

I would not be a happy camper.

 

[Baseball7]

That's your fav company. Went back and re-wrote one of them with prosperity today ironically.

 

[NSRH]

That's your fav company. Went back and re-wrote one of them with prosperity today ironically.

That is my fav company... but that hasn't been my experience with them.

If you want, I can call em up and see what happened on those cases. Calling in behind an agent seldom ends well.

They don't call any of my clients.

 

[Baseball7]

Must be some variation with the products and the underwriting rules that affords you that difference. As frustrating as it is I would rather they just decline/withdraw the application then request a phone interview which would mean I'm just going to rewrite it anyway.

 

[NSRH]

Must be some variation with the products and the underwriting rules that affords you that difference. As frustrating as it is I would rather they just decline/withdraw the application then request a phone interview which would mean I'm just going to rewrite it anyway.

Put notes under medical section that says... do not call client for any reason... please communicate with agent directly only...

I bet that will fix your problem, but it's a shame you even have to do that