Can't Replace LH with Settlers? - Internal Replacement?

[Birdman300]

True. I've had many similar conversations with Bankers, and about 10 other carriers.

 

[WinoBlues]

Not to disrespect the person on the phone, but she sounds like a customer service rep just following a script, and just kept trying to re route the question. Probably wasn't trained to answer those questions but were good enough to re route the question had you not been there.

At the same time though how many other carriers could someone find an issue with if they really tried.

Very true. I have spoken to some very poor CSRs at several companies. LH does not have a lock on that.

 

[FinalExpenseDojo.com]

I spoke with a lady that swore up and down that she had insurance already and her agent told her that LH was the only company that doesn't have a two-year contestable period. I called the LH claims department and asked on speaker phone...they spilled the beans. She wasn't happy.

Easy replacement after that conversation!

 

[Enter the Race]

What exactly is the policy "Funeral Advantage" that LH sells?

 

[Birdman300]

It's an overpriced whole life policy combined with a gimmicky piece of paper that does nothing...and makes people feel good.

 

[VolAgent]

Not to disrespect the person on the phone, but she sounds like a customer service rep just following a script, and just kept trying to re route the question. Probably wasn't trained to answer those questions but were good enough to re route the question had you not been there.

At the same time though how many other carriers could someone find an issue with if they really tried.

Exactly, she didn't come up with this on her own. This is coming from the top down, the company is intentionally trying to mislead people as to how the policy works.

Now that said, she deserves a lot of credit for coming clean and admitting how it paid when pressed. Some would have kept trying to obfuscate or even outright lied about it.

 

[WinoBlues]

Exactly, she didn't come up with this on her own. This is coming from the top down, the company is intentionally trying to mislead people as to how the policy works.

Now that said, she deserves a lot of credit for coming clean and admitting how it paid when pressed. Some would have kept trying to obfuscate or even outright lied about it.

Wait one

 

[WinoBlues]

Wait one

Oh!

Yeah that.

ob·fus·cate
ˈäbfəˌskāt/
verb

1. render obscure, unclear, or unintelligible.
   "the spelling changes will deform some familiar words and obfuscate their etymological origins"
   synonyms: obscure, confuse, make unclear, blur, muddle, complicate, overcomplicate, muddy, cloud, befog
   "mere rationalizations to obfuscate rather than clarify the real issue"
   • bewilder (someone).
     "it is more likely to obfuscate people than enlighten them"
     synonyms: bewilder, mystify, puzzle, perplex, confuse, baffle, confound, bemuse, befuddle, nonplus;
     informalflummox
     "her work became more and more obfuscated by mathematics and jargon

 

[rousemark]

Oh!

Yeah that.

ob·fus·cate
ˈäbfəˌskāt/
verb

1. render obscure, unclear, or unintelligible.
   "the spelling changes will deform some familiar words and obfuscate their etymological origins"
   synonyms: obscure, confuse, make unclear, blur, muddle, complicate, overcomplicate, muddy, cloud, befog
   "mere rationalizations to obfuscate rather than clarify the real issue"
   • bewilder (someone).
     "it is more likely to obfuscate people than enlighten them"
     synonyms: bewilder, mystify, puzzle, perplex, confuse, baffle, confound, bemuse, befuddle, nonplus;
     informalflummox
     "her work became more and more obfuscated by mathematics and jargon

You can tell he is from the flat-lander side of the state.. Shore ain't no hillbilly talkin' like that..

 

[VolAgent]

You can tell he is from the flat-lander side of the state.. Shore ain't no hillbilly talkin' like that..

I hear there is a bastion of higher education nestled in the foothills of the Smokies. On select Saturday in the autumn, a large tribe gathers to watch sporting events before dispersing back to their homes.