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- #41
stated by Isalmans
"the COPD health question is always a confusing area to me. COPD is something that if you have, you do not correct it or get rid of it. So why does the company ask " in the last two years have you bla bla bla COPD?"
Just ask "have you ever been diagnosed with COPD or emphysema?"
Thats exactly what I was thinking. Foresters made her answer the question again after the ifirst interveiw and then when she answered it no again they refused to cover her at all. They turned her down cold.
I am thinking maybe they assume she is taking the Aalbuterol for the COPD, which she is not. She was first told she might have copd about ten years ago. She started taking Albuterol about a year ago for seasonal allergies. She only takes it very seldomly.
I am thinking I need to get set up with Mounumental for her.
The Albuterol was not your problem. It was the MIB. When there is an MIB issue they make you re-answer to confirm that's how you want to answer. Then when they see conflicting statements as it pertains to the MIB they don't counter offer coverage because basically they see it as a risk with your client to do any coverage because of her or his willingness to lie. So they dont issue anything because what else may the client be lying about it is how they perceive it. I have never heard it put this way before by anyone from Foresters, this is just my guess and opinion. I have had people denied coverage and not offered graded even though it was only a MIB conflict in section 3 of the application. And when someone is denied coverage by Foresters, you have to wait 12 months if you want to try to rewrite them with Foresters, unless you can get an exception made. Foresters will acknowledge and overturn apptical decisions with a Dr notes. However, in this situation I dont think a Dr will sign anything, because it sounds like she may actually have it
Foresters is good to me, but they do have their problems. I think of Working with Foresters kind of like working with a computer and not a person. The underwriting is automated and black and white with few exceptions (ie. Dr. notes) , the processing of cases is automated, if you need things with your cases pending that need to be tweaked or changed, its very difficult to just call someone and work with them to have them change it (ie draft date, misspelling, special requests,) If you have a case that is pending and youre not sure why. If you call them and ask, their not sure either, thats because no one is actually designated to the case, it sits their until their software puts it in front of someone to work on. It gives you the feeling of your case sitting out there in space for no apparent reason, its a helpless feeling.
However, Their good still outweighs their bad to me. By a long shot. I am happy and proud to put my business with them.