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So in the two scenarios where you haven't filled out an app and don't know their health issues (or lack of), you would send out a quote? Or are you saying go right into the app over the phone or what?FE pros, in need of some phone training here--how do you get past the "just drop it off or mail it or give me the quote over the phone" objection?
Thank you in advance.
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If they are saying "just drop it off", that's an incredibly good lead. Go DROP IT OFF...and stay awhile!
If they are saying "mail it", that's pretty good too. Just be sure to FOLLOW UP with a home visit or (phone call at least).
The "give me a quote over the phone" is good too, especially if you sell over the phone. It's the last step before filling out the application.
These aren't objections in the least. They indicate interest.
Steve is just yanking your chain.
All are typically blow offs. Just respond that you need to know what to quote, drop off, mail, etc. Then start gathering information from which to quote. Either they give it to you or not. If they do, see what you can do with them. If they won't, kick them to the curb.
FE pros, in need of some phone training here--how do you get past the "just drop it off or mail it or give me the quote over the phone" objection?
Thank you in advance.