Todd, I stand by all my comments, and you've confirmed they are facts. As a marketer, I understand the need to paint things in a certain light, Im just simply sharing my personal experience which does not match your rose hue on the situation.
As to "coming across as a child", I find it odd how respectful and professional you are in private messages with me, but feel the need to take a different tone on the public forum.
Its nothing personal Todd, I simply think you're wrong on this one.
Ramiz, I'm taking on this tone because you want to continue to argue about something you know nothing about and it does show. At this point you are just making a fool of yourself. Now, if you want to talk about anything FE, especially a call center, then please have at it. Even if you do have some experience with Medicare Supps and Advantage plans, it obviously isn't very much. Therefore, you don't have very much to say about this that has any weight to it. Your arguments hold no water.
You've heard from some that are doing it, yet you keep saying it can't be done? Why? Just to try and prove you are right about something? Pick your battles. This isn't one that you should have picked at all.