No Shows and Cancellations

Could be dicey if you don't have any "bung wad" with you arn!!!:D:D:D

Many moons ago, when I started with Pru, we used to pee in the bushes (true) if people stood us up or wouldn't let us in.

That's pretty funny:D:D...
I'd love to hear the neighbors call over to your prospect's home

"Marge, did you order some kind of 'special' gardening work? ............Cause two guys are using some unique 'tools' on your rose bushes........Can I get 'the tall one's' number?":goofy::goofy:
 
If you are showing up at their house, you should always do, "The wave".

When I first heard of this I thought it was the most stupid thing I'd ever heard. I got tired of being stood up and decided to give it a try. It actually works sometimes!!

When you get to the house, step out of your car and throw your hand way up in the air and wave at the house, just like you've seen them looking out of their window. Sometimes they actually are peeking through the curtains. They'll think you've seen them and now they have to open the door!

Sometimes it works, sometimes not, but better than doing nothing.
 
If they don't open the door, they might be home anyway. If they are, here's a way you might get the appointment anyway.

Do give them a chance to get to the door, they might be "out back" or otherwise indisposed. Some people don't move very fast.

Once you know they aren't going to answer. Don't leave a card, get back in your car, drive around two blocks and park. Wait 10 -12 minutes, then go back. Pull up and go back to the door. If they answer this time, just apologize for being late.

Here's the point. If they are "avoiding" you, once you leave the first time, they'll think it's over and open the shades again. Get it?

If you want to be really productive, knock on a door or two and introduce yourself while you are around on the next block.
 
I like Jaramos suggestion. If not too far away I would go back to stand ups 2-3 days later (to avoid cold calling). Knock. and as soon as the door BEGAN to open, I began apologizing for not getting there at the appointed time. Cannot remember when it did not become a sale. Lesson in my interpretation, stand ups have low sales resistance.
 
If they don't open the door, they might be home anyway. If they are, here's a way you might get the appointment anyway.

Do give them a chance to get to the door, they might be "out back" or otherwise indisposed. Some people don't move very fast.

Once you know they aren't going to answer. Don't leave a card, get back in your car, drive around two blocks and park. Wait 10 -12 minutes, then go back. Pull up and go back to the door. If they answer this time, just apologize for being late.

Here's the point. If they are "avoiding" you, once you leave the first time, they'll think it's over and open the shades again. Get it?

If you want to be really productive, knock on a door or two and introduce yourself while you are around on the next block.

This is just Flat out FUNNY!!!....I can see somebody doing this...hahaha
 
Many of the phone presentations that I've read and heard, suggest that you tell the prospect that you are going to be in the area 'anyway'. I think that this minimizes the importance of the appointment and suggest to the client that if they miss you, it's no big deal since you're not going out of you way to see them. I prefer to tell them that I'll be coming from Smithville, and I really ont know how long it will take me, so let's say I'll be there between 12 & 12:20, and if I can make it a few minutes earlier, I will.
 
It's a numbers game, boys and girls. The more doors, the more no show's. The ratio depends on your acumen in setting the appointment. You do have a say in the number of no show's. Take all the suggestions here and try them. Experiment. Learn your strengths and weaknesses. Soon, you'll be the best you can be.
 
Back
Top